- Snowboarding
- Skiing
- Golf
- Running
- Soccer
Joshua Wicks
West Palm Beach
Summary
Motivated and passionate student, currently undertaking an MBA at Palm Beach Atlantic University. Hardworking and driven, with commitment to gaining skills in business whilst fulfilling the requirements of a soccer scholarship. I have a strong academic background with good grades at both GCSE and A' Level (UK), and a decorated soccer career including Youth Professional experience and a 3 year BA degree at one of the top UK sporting universities. Committed to working hard and serving the community.
Overview
7
7
years of professional experience
Work History
IT Student Help Desk worker
PBA University
05.2026 - Current
- Provided first-line technical support to students, faculty, and staff through the university help desk.
- Assisted users with account access, password resets, email, Wi-Fi, Printing and basic software troubleshooting.
- Communicated technical solutions clearly and professionally to non-technical users.
- Documented support requests accurately and escalated complex issues to senior IT staff when needed.
- Maintained confidentiality and professionalism when handling student and staff information.
Events and Rentals Student worker
PBA University
11.2024 - Current
- Responsible for setting up frequent events on campus.
- Allocated as a team leader responsible for directing a team of up to 8 people during event setups.
- Helped organize events for up to 200+ people.
Landscape Gardener
Pateley Bridge Garden Services
08.2020 - 10.2020
- Organized the hiring of equipment and kept the project on budget.
- Completed necessary risk assessments and made sure all safety equipment was adequate.
- Approached every day with energy and was always punctual.
Operations/Business Cover
Ashdale Hotels UK
07.2019 - 09.2020
- Worked with the finance director, using strong business skills to enhance company performance.
- Served as a main point of contact for the maintenance department.
- Part of a small team creating new business opportunities during the pandemic.
- Organization of staff rotas.
- Manual work in the maintenance and garden departments.
- Approached each work day with enthusiasm and a strong work ethic.
Education
BA - Sport and Exercise Psychology
Loughborough University
Loughborough06-2024
Skills
- Effective Time Management
- Ability to Work in a Team
- Leadership Skills
- Strong Critical Thinking Skills
- Decision Making Skills
- Interpersonal Communication Skills
- Love of Learning
- Complex Problem Solving
- Time Management Skills
- IT troubleshooting
Accomplishments
· Earned a soccer scholarship to study and compete at Palm Beach Atlantic University in the United States.
· Achieved a first-class grade in dissertation work while completing a BA in Sport and Exercise Psychology at Loughborough University.
· Balanced postgraduate study, collegiate soccer, and part-time campus employment.
· Represented high-level soccer programs in both the UK and the United States.
Interests
Timeline
IT Student Help Desk worker
PBA University
05.2026 - Current
Events and Rentals Student worker
PBA University
11.2024 - Current
Landscape Gardener
Pateley Bridge Garden Services
08.2020 - 10.2020
Operations/Business Cover
Ashdale Hotels UK
07.2019 - 09.2020
BA - Sport and Exercise Psychology
Loughborough University