Joshua William Perez
Chicago,IL
Summary
Dynamic Transportation Manager II at J.B. Hunt, recognized for elevating Vector score compliance to over 95% through strategic analysis and driver collaboration. Proficient in fleet management and conflict resolution, I foster strong relationships to enhance retention and productivity while ensuring DOT compliance and operational excellence.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Transportation Manager II
J.B. Hunt
Joliet, IL
09.2024 - Current
- Spearheaded Joliet RDC Vector score compliance from 80% to over 95% by diagnosing systemic inefficiencies, mastering platform workflows, and collaborating directly with drivers to audit carrier assignments.
- Partnered with a Vector representative to implement system upgrades that enhanced load-matching accuracy and operational transparency.
- Build positive relationships with drivers to boost retention and productivity.
- Daily responsibilities, including payroll processing, driver coaching, accident reviews, and customer invoicing.
- Train drivers on our systems and help them navigate customer platforms.
- Analyze operations, identify improvements, and present findings to the customer, both virtually and in person.
- Promote a safety culture through regular driver communications, and ensure DOT compliance.
Driver Manager In Training
J.B.Hunt
Joliet, IL
08.2024 - 09.2024
- Scheduled routes for drivers based on delivery requirements and availability.
- Managed the daily operations of a fleet of drivers and vehicles.
- Analyzed driver logs to ensure accuracy and compliance with regulations.
Support Center Technician
Computer Projects of Illinois
Bolingbrook, IL
12.2019 - 08.2024
- Manage and maintain 30+ federal and state-level systems and networks for high-profile clients, proven ability to adapt to changing environments and anticipate potential conflicts
- Resolve and troubleshoot complex issues across multiple platforms, utilize skills in accurately analyzing situations and reaching productive decisions
- Provide technical support to end-users, establishing and maintaining healthy working relationships with clients and peers
- Deliver prompt and effective responses to customer inquiries through various communication channels, exhibiting excellent service and effective communication skills
- Employ analytical skills to identify, investigate, and resolve customer issues efficiently, demonstrating the ability to recognize, anticipate, and resolve organizational and operational problems
- Diligently document all incidents using the Jira ticketing system, meeting and exceeding team expectations
Team Member
Menards
Bolingbrook, IL
10.2019 - 12.2019
- Oversee and coordinate all receiving dock operations, apply the ability to anticipate and deal effectively with potential conflicts at the group level
- Manage inventory control procedures, maintaining accurate stock levels and optimizing product availability.
- Execute in-store fulfillment of online orders, adapting to changing customer needs and enhancing satisfaction through excellent service
Education
Illinois State University
01.2019
U.S. Navy Sea Cadet Corp LPO
01.2018
Skills
- Linux Administration (RedHat)
- Windows Server Management
- Virtualization (VMware)
- Networking
- Basic Scripting (Bash, Python)
- IBM AIX
- Teamwork
- Adaptability
- Problem-Solving
- Attention to detail
- Customer Service
- Time Management
- Communication
- DOT compliance
- Fleet management
- Route scheduling
- Driver training
- Conflict resolution
Certification
- Information Security Clearance CJIS Level 4
- Security & Awareness Training
- Navy Cyber Awareness Challenge
Awards
United States Navy Sea Cadet Corp, Suns of the American Revolution Medal, 05/01/18, Recognition of excellence in leadership, military bearing, scholarship, and citizenship.
Timeline
Transportation Manager II
J.B. Hunt
09.2024 - Current
Driver Manager In Training
J.B.Hunt
08.2024 - 09.2024
Support Center Technician
Computer Projects of Illinois
12.2019 - 08.2024
Team Member
Menards
10.2019 - 12.2019
Illinois State University
U.S. Navy Sea Cadet Corp LPO