Micah Chhong
Vancouver,WA
Summary
Results-oriented Operation Manager enthusiastic about taking on new challenges. Successful at developing innovative strategies to capitalize on dynamic market conditions using detail-oriented database analysis. I am a strategic planner and clear communicator with an adaptable approach to multiple management structures. I have experience stepping into roles and quickly making positive changes to drive company success. I have a strong worth ethic, adaptability, and am adept at working effectively unsupervised.
Overview
4
4
years of professional experience
Work History
Transportation Manager II
JB Hunt Transportation
Portland, Oregon
03.2024 - Current
- Supervised a team of drivers, dispatchers, and customer service representatives.
- Coordinated with vendors for timely delivery of goods and services at competitive rates.
- Created reports on shipment status, delivery times, cost estimates, and other metrics.
- Created and enforced policies and procedures for entire logistics team.
- Established transportation cost standards and economical shipping practices.
- Directed operations staff by providing guidance, training, and support in order to meet company objectives.
Chief Director of Operation
RAN Logistics
Salem, OR
02.2022 - Current
- Directed day-to-day operations by spearheading implementation of short-term and long-term strategies to achieve business plan and profitability goals.
- Oversaw financial management, budget management, accounting and payroll activities including analysis of equipment operational expenses
- Identified areas of deficiency and performed root-cause database analysis to solve problems and improve efficiency.
- Aided senior leadership during executive decision-making process by generating daily reports to recommend corrective actions and improvements.
Assistant General Manager of Operations
SR Davidson Inc.
Salem, OR
04.2021 - 02.2022
- Generated and delivered reports, program review presentations and other program status updates to multiple management structures.
- Contributed to corporate strategy initiatives management across teams through accountability, communication and reporting.
- Assessed accurate, complex, and relevant database information for fact-based decision making and efficiency proposals.
- Evaluated individual and team business performance and identified opportunities for improvement.
Education
Bachelor of Science - History
Corban University
Salem, OR2019
Bachelor of Science - English
Corban University
Salem05.2019
MBA - Business Administration
Western Governor's University
Salt Lake City, UTSkills
- Fluent in database generation and analysis
- Budget Management
- Team Building
- Administration and Reporting
- Verbal and Written Communication
- Scheduling and Coordinating
- Project Planning and Prioritization
- Performance Evaluations
- Problem and Conflict Resolution, Negotiation
- Cost Control
- MS Office
- Employee Development
- Complex Problem Solving
- P&L Management
- Multi-operations Management
Accomplishments
- Created highly effective new program that significantly impacted efficiency and improved operations.
- Exceeded profit goals by average of 25% in 2022 (RAN Logistics)
- Increased Online Sales and Media presence resulting in increased profitability by 20% annually from 2016 to 2019. (Redmond Work and Western Wear)
- Increased logistic network efficiency through detail-oriented operational improvements throughout the management structure. (Redmond Work and Western Wear)
Timeline
Transportation Manager II
JB Hunt Transportation
03.2024 - Current
Chief Director of Operation
RAN Logistics
02.2022 - Current
Assistant General Manager of Operations
SR Davidson Inc.
04.2021 - 02.2022
Bachelor of Science - History
Corban University
Bachelor of Science - English
Corban University
MBA - Business Administration
Western Governor's University
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