Joshua Williams
Litchfield Park,AZ
Summary
Versatile and dynamic entrepreneur with a proven track record of enhancing customer satisfaction and fostering team collaboration at JW Cleaning and Wet P.A.W.S Pool Service. Demonstrates exceptional problem-solving and interpersonal skills, alongside a Commercial Driving CDL Class B license. Known for integrity, empathy, and a commitment to excellence, consistently achieving goals through strategic planning and effective conflict resolution.
Overview
12
12
years of professional experience
Work History
Owner
JW Cleaning
08.2021 - Current
- Managed day-to-day business operations.
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
- Interacted well with customers to build connections and nurture relationships.
- Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
- Managed financial aspects of the business, including budgeting, financial reporting, and tax preparation.
Owner
Wet P.A.W.S Pool Service
10.2018 - Current
- Hired trained, and managed a high-performing team of employees dedicated to achieving company goals.
- Trained and motivated employees to perform daily business functions.
- Established a positive workplace culture that fostered employee engagement, collaboration, and loyalty.
- Consulted with customers to assess needs and propose optimal solutions.
- Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
Driver
Airgas
06.2016 - 07.2018
- Followed all relevant traffic laws and safety regulations.
- Utilized GPS and other navigation tools to plan routes and stay on schedule.
- Achieved safe driving records by consistently following traffic rules and regulations.
- Delivered goods and products to customer on time and in excellent condition.
- Maintained professional and friendly demeanor during deliveries to uphold company reputation.
- Coordinated efficient routes to avoid delays and optimize schedules.
School Bus Driver
Clark County School District, CCSD
04.2012 - 11.2015
- Supported special needs students by accommodating individual requirements and ensuring their comfort throughout the journey.
- Completed pre-trip and post-trip bus inspections and documented info in vehicle logs.
- Demonstrated professionalism at all times while engaging with students, parents, colleagues, and administrators alike during daily duties.
- Complied with all relevant state and federal regulations regarding school transportation services, ensuring the safety and well-being of students at all times.
- Operated CB radio and bus PA system to make announcements and stay abreast of traffic conditions.
Education
No Degree - Education
College of Southern Nevada
Las Vegas, NVHigh School Diploma -
Centennial High School
Las Vegas, NV06.2008
Skills
- Small business owner
- Problem-Solving
- Commercial driving CDL class B- license
- Dependable and Trustworthy
- Disability Awareness
- Integrity and Honesty
- Patience and Empathy
- Conflict Resolution
Timeline
Owner
JW Cleaning
08.2021 - Current
Owner
Wet P.A.W.S Pool Service
10.2018 - Current
Driver
Airgas
06.2016 - 07.2018
School Bus Driver
Clark County School District, CCSD
04.2012 - 11.2015
No Degree - Education
College of Southern Nevada
High School Diploma -
Centennial High School