Joshua Williams
Jacksonville,FL
Summary
Dynamic and adaptable skills towards multiple fields, excellent communication with both clients and co-workers - Leading to the conclusion of multiple projects before the expected date. Exceedingly capable skills with time management, general problem solving, exceptional capabilities when it comes to troubleshooting complex problems while still maintaining the same level of attention to detail.
Overview
2
2
years of professional experience
Work History
Electrician Apprentice
Electrical Contracting Technologies
05.2025 - Current
- Achieved client satisfaction by prioritizing open communication throughout project stages.
- Coordinated with other trades and general contractors to facilitate layout of recessed fixtures and architectural lighting.
- Troubleshot and repaired malfunctioning systems and components.
- Learned wide range of simple and complex techniques from on-the-job training.
- Demonstrated adaptability by quickly learning new techniques and applying them to daily tasks.
Call Center Representative, Project
University of North Florida
10.2023 - 11.2023
- Managed high call volumes while providing exceptional customer retention and maintaining professional composure.
- Reduced average call handling time, ensuring prompt service to customers while maintaining quality interactions.
- Delivered consistent top-notch performance under pressure during peak calling hours or challenging situations.
- Input results quickly, efficiently, and accurately
Education
High School Diploma -
Trinity Christian Academy
Jacksonville, FL05.2023
Skills
- Polite communication
- Excellent Communication
- Teamwork and collaboration
- Problem-solving
- Time management
- Attention to detail
- Flexible and adaptable
- Dependable and responsible
- Multitasking
- Critical thinking
- Computer skills
- Problem resolution
Timeline
Electrician Apprentice
Electrical Contracting Technologies
05.2025 - Current
Call Center Representative, Project
University of North Florida
10.2023 - 11.2023
High School Diploma -
Trinity Christian Academy
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