Joshua Williams
Escondido,CA
Summary
Business professional with proven ability to excel in team settings and independently. Quick learner with a strong focus on self-improvement and efficient information processing to achieve objectives. Experienced Assistant Superintendent skilled in construction project management, overseeing subcontractors, ensuring regulatory compliance, and maintaining safety standards. Track record of completing projects on time and within budget while upholding high quality standards.
Overview
23
23
years of professional experience
Work History
Assistant Superintendent
Premier Construction Management Services
San Diego, California
04.2025 - Current
- Managed clients and homeowner relationships to align projects, and enhance operational efficiency.
- Conducted quality control inspections verifying compliance with project specifications.
- Participated in budget reviews to formulate effective cost management strategies for project completion.
- Maintained schedules, informing team of project details for optimal staffing levels.
- Coordinated and managed emergency service responses and warranty claims, updating clients regularly.
Customer Service Representative
Lennar
San Diego, California
03.2021 - 04.2025
- Managed customer interactions through phone, email, and in-person communication.
- Resolved customer complaints promptly, ensuring high satisfaction levels.
- Developed strong relationships with customers and trade partners to promote repeat business.
- Coordinated service schedules and appointments while educating customers on warranty services.
- Collaborated with trade partners to effectively address complex warranty issues.
- Trained new staff on warranty procedures and customer service standards.
- Performed administrative tasks including filing, database updates, and report generation.
Apprentice Electrician, Electrical Installer
Black Hawk Electrical Contracting
Escondido, CA
01.2018 - 01.2020
- Installation, maintenance and repair of residential, commercial and industrial electrical systems, including lighting fixtures, electrical panels, electrical devices and wiring for the utilization of electric energy for diverse-industry clients.
- Provided direct installation of wire and electrical devices at new construction and retrofit sites.
- Involved and experienced in all electrical aspects of the new building or home construction, from underground before slabs, to installing wiring and devices mid-build, to customer service follow up diagnosis and repairs.
- Assisting in leading the efforts of ensuring quality of work within certain deadlines and time-constraints, ensuring work is carried out in a safe and efficient manner.
- Read electrical, mechanical and structural schematics, blueprints and diagrams to successfully diagnose equipment and system complications.
New Home Prep & Detail, Customer Service, Assistant Superintendent, SB800
Crown Co General Contracting
San Diego, CA
01.2015 - 01.2018
- Provided on-site supervision, working under the direction of the superintendent, assisted in leading the efforts of employees and trades, ensuring quality of work within certain deadlines and time-constraints, ensuring work is carried out in a safe and efficient manner.
- Thoroughly inspecting all areas of homes, completing unfinished tasks from trades.
- Performing new home orientations and walkthroughs with purchasing clients, going over all aspects of the home or current state of construction.
- Clarified customer's complaints, determining the issue then selecting and explaining the best solution to solve the problem, expediting correction or adjustment, following up to ensure resolution.
Building Engineering and Maintenance, Landscaping Manager
Maranatha Christian Schools
San Diego, CA
01.2009 - 01.2015
- Routine and preventative maintenance, testing and inspecting of buildings, systems and components and entire school grounds, completing service tickets.
- Ensuring a safe work practices to provide safe environment for students, staff members, family members and the general public.
- Performing maintenance on all equipment and vehicles, irrigation system. Diagnosing issues, scheduling and performing repairs in-house and working with subcontractors to complete repairs.
- Managing department charges, purchases and bills. Operating within budget.
- Oversee daily operations, supervising employees as well as completing maintaining landscaping tasks.
- Maintaining work logs. Setting up and maintaining care programs for sports fields and planters.
California Certified Lead Abatement, General Construction Labor
Grondin Construction General Contracting
San Diego, CA
01.2006 - 01.2009
- Completed projects on time and within budget while ensuring quality standards met.
- Managed punch lists for inspection signoffs and jobsite clearance with City of San Diego.
- Certified Lead Worker in California, specializing in lead hazard removal from inhabited homes.
- Skilled in various trades, including windows, doors, trim, framing, plumbing, and painting.
Building Engineering and Maintenance, Shipping & Receiving and Mailroom
Asset Marketing Systems
San Diego, CA
01.2003 - 01.2006
- Led facilities and mailroom operations, overseeing daily tasks and special projects.
- Supervised shipping and receiving functions to ensure efficiency and accuracy.
- Conducted building inspections, diagnosing issues and coordinating necessary repairs.
- Maintained facility compliance with OSHA standards through regular upkeep.
- Managed department budgets, including charges, bills, and vendor contracts.
- Performed data entry into company database to maintain accurate records.
- Controlled stockroom inventory of all company products to optimize resource management.
Education
High School Diploma -
Mira Mesa High School
San Diego, CA06-2000
Skills
- Project coordination and schedule management
- Quality control and attention to detail
- Problem solving and adaptive thinking
- Subcontractor and field management
- Effective communication and team leadership
- Skilled labor expertise
Timeline
Assistant Superintendent
Premier Construction Management Services
04.2025 - Current
Customer Service Representative
Lennar
03.2021 - 04.2025
Apprentice Electrician, Electrical Installer
Black Hawk Electrical Contracting
01.2018 - 01.2020
New Home Prep & Detail, Customer Service, Assistant Superintendent, SB800
Crown Co General Contracting
01.2015 - 01.2018
Building Engineering and Maintenance, Landscaping Manager
Maranatha Christian Schools
01.2009 - 01.2015
California Certified Lead Abatement, General Construction Labor
Grondin Construction General Contracting
01.2006 - 01.2009
Building Engineering and Maintenance, Shipping & Receiving and Mailroom
Asset Marketing Systems
01.2003 - 01.2006
High School Diploma -
Mira Mesa High School