Joshua Williams
Freeport,NY
Summary
I am a quick and adaptable learner who is detail-oriented. I am committed to being a lifetime learner and providing customer satisfaction through effective problem-solving and team collaboration. I am currently taking courses to increase my knowledge in information technology. My goal is to increase my value by learning and gaining practical knowledge, so I can become a valuable asset. I love challenges, solving problems, and serving others.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Security Officer
FJC Securities Services
04.2024 - Current
- Monitored premises to ensure safety and compliance with security protocols.
- Conducted regular patrols to deter theft and unauthorized access.
- Responded promptly to alarms and incidents, coordinating with local law enforcement.
- Developed reports on security events, detailing incidents for management review.
Delivery Associate
Apex Logistics
03.2022 - Current
- Trained new associates on operational procedures and safety measures to enhance team performance.
- Ensured customer satisfaction with prompt and accurate deliveries, maintaining a professional demeanor.
- Demonstrated excellent problem-solving skills when faced with challenging circumstances without compromising the quality of work or customer satisfaction.
- Collaborated with team members to meet tight deadlines during peak delivery periods.
Delivery Driver
DoorDash
04.2018 - 06.2021
- Delivered food orders promptly and efficiently, ensuring customer satisfaction and adherence to delivery protocols.
- Navigated routes using GPS technology to optimize delivery times and reduce fuel consumption.
- Communicated effectively with customers to confirm order details and address inquiries during deliveries.
Tech Sales Associate
Staples
05.2018 - 09.2018
- Operated and maintained printing and copying equipment for optimal performance.
- Assisted customers with product selection, ensuring satisfaction and efficient service.
- Completed complex repairs quickly by leveraging strong diagnostic skills and attention to detail.
Education
No Degree - Computer Science
Long Island University
Greenvale, NYHigh School Diploma -
Roosevelt High School
Roosevelt, NY06-2017
Skills
- - Troubleshooting Computers and mobile devices
- - Operating the Command line interface through Windows, Linux, and Mac OS (terminal)
- - Installing cables, connectors , and peripheral devices
- -Install and manage operating systems
Certification
Comptia A + certification
Comptia Tech + certification
Timeline
Security Officer
FJC Securities Services
04.2024 - Current
Delivery Associate
Apex Logistics
03.2022 - Current
Tech Sales Associate
Staples
05.2018 - 09.2018
Delivery Driver
DoorDash
04.2018 - 06.2021
No Degree - Computer Science
Long Island University
High School Diploma -
Roosevelt High School