Desired Job Title
Security OfficerMedical Quality Assurance SpecialistCampus Safety OfficerHealthcare SpecialistSecurity OfficerLocation Preference
On-SiteRemoteHybridLocation: Philadelphia, PA, US
Open to relocation: Yes
Open To Work
Mills Skinner
Philadelphia,PA
Work Preference
Summary
Results-driven technology professional with experience in software development, system administration, and technical support. Known for delivering high-quality work under pressure while meeting tight deadlines. Strong problem-solving skills and commitment to continuous learning enhance contributions to organizational success.
Overview
1
1
Certification
19
19
years of professional experience
Work History
Security Officer
Planned Companies
Philadelphia, Pennsylvania
01.2026 - Current
- Monitored premises to ensure safety and security for residents and staff.
- Monitored activities and deterred unauthorized access through effective use of surveillance systems.
- Carried out routine security patrols of facility grounds, parking lots, and perimeter areas.
- Enforced property rules and regulations, ensuring compliance among residents and visitors.
- Coordinated with authorities during incidents, ensuring timely response and assistance.
- Responded to alarms and conducted investigations.
- Documented activities, incidents, and observations during shifts to enhance situational awareness and reporting.
- Trained new security personnel on protocols, procedures, and emergency responses.
- Followed established security and safety procedures and posted orders to include enforcement of company rules, policies, and regulations.
Medical Quality Assurance Specialist
QTC Management
Malvern, USA
02.2024 - Current
- Ensure all tests have been ordered and completed, and presented in the medical record
- Interpreted and evaluated test results against established criteria to determine compliance with applicable regulations and standards.
- Ensure all medical coding is complete and accurate
- Review and audit exam reports sent over from medical providers
- Facilitated communication with medical providers, clarifying reports to ensure accurate interpretation.
- Analyzed feedback for trends and identified process improvement opportunities to enhance efficiency.
- Collaborated with cross-functional teams to strengthen quality standards and streamline procedures.
Campus Safety Officer
Harcum College
Bryn Mawr, USA
06.2022 - 02.2024
- Ensured campus safety by actively observing for violations and unusual activities.
- Conducted regular patrols to ensure campus security and public safety.
- Responded promptly to emergency situations and incidents on campus.
- Monitored and reviewed CCTV footage and access control activities to ensure safety and compliance.
Healthcare Specialist
US Army National Guard
Philadelphia, USA
03.2008 - 03.2020
- Assess injuries, administer emergency medical care, and extricate trapped individuals.
- Transported injured or sick individuals to medical facilities, ensuring timely care and addressing immediate medical needs during transit.
- Explained procedures to patients and assisted in recovery from adverse reactions, promoting patient understanding and support during critical moments.
- Performed blood draws for tests, transfusions, donations, and research, ensuring patient safety and comfort throughout the process.
Security Officer
Parx Casino and Racing/ Turf Club
Philadelphia, USA
12.2018 - 10.2019
- Responded promptly to incidents, maintaining safety and security for all individuals on site.
- Informed authorities of infractions, aiding law enforcement response and enhancing overall security measures.
- Guarded, patrolled, and monitored premises to ensure patron and employee safety while enforcing state gaming and casino regulations.
Access Control Officer
Windwalker Corporation
Philadelphia, USA
04.2018 - 09.2018
- Monitored entry and exit points to ensure secure access control.
- Performed security patrols in sensitive areas to uphold safety and ensure regulatory compliance.
- Conducted regular patrols to identify and address security concerns.
- Collaborated with law enforcement during emergency situations for safety.
Reservation Sales Agent/Guest Rewards/Quality Assurance
Amtrak
Philadelphia, USA
02.2016 - 02.2018
- Facilitated booking of rail travel reservations, refunds, and account modifications while providing comprehensive Amtrak information.
- Served as initial contact for Amtrak customers, resolving inquiries and concerns to enhance customer satisfaction.
- Assessed customer satisfaction with information received and overall call center services to ensure quality assurance.
Shift Supervisor
HMSHost-Starbucks
Philadelphia, USA
01.2015 - 09.2015
- Executed opening and closing sales processes to ensure compliance with organizational policies.
- Ensured absolute security of cash and maintained cash register/Safe in accordance with HMSHost cash handling regulations.
- Collected and addressed customer feedback to enhance service quality and resolve issues.
- Directed employees on preparation of orders and stocking units with accurate quantity of products.
- Developed training programs and onboarded new associates to support team effectiveness.
- Managed product wrapping, dating, storage, and labeling to ensure accuracy and compliance with standards.
- Interacted directly with customers on financial matters and maintained cash registers.
- Verified transactions and operated equipment under the supervision of management.
Security Guard
Imperial Security
Philadelphia, USA
02.2007 - 02.2011
- Patrolled premises to deter theft, violence, and rule infractions, enhancing overall safety.
- Operated x-ray and metal detector equipment to uphold security compliance and safeguard personnel.
- Monitored premises to ensure safety and security for all personnel.
- Conducted regular inspections of buildings and grounds for potential hazards.
- Responded promptly to incidents, providing assistance and emergency support.
Education
High School Diploma -
Gw Carver Hses
Philadelphia, PASkills
- Security
- Surveillance operations
- Patrol
- Access control
- Crisis response
- Incident reporting
- Risk assessment
- Organizational Skills
- Law Enforcement
- Secret Clearance
- Phlebotomy
- Military/Medical
- Health safety
- Medical Terminology
- Clinical terminology
- HIPAA
- Operating system security
- Cybersecurity
- Information Security
- Mobile security
- Network Support Software troubleshooting
- Linux
- Windows
- Technical Support
- Help Desk
- Desktop Support
- Security
- Quality control
- Data analytics
- Analysis skills
- Surveillance
- Public relations
- Leadership training
- Client interaction
- Communication skills
- Detail-oriented
- Problem solving
- Conflict resolution
- Surveillance technology
- Mobile devices
- Safety enforcement
- Investigative tools
- Compliance auditing
- Technical Support
- Cash handling
- Detail-oriented
- Problem solving
- Quality control
- Investigative tools
- Access management
Certification
- First Aid Certification
- AED Certification
- Driver's License
Military Service
Army, United States, SGT, 03/01/08, 03/01/20, Honorable Discharge, Maintaining Medical readiness of fellow soldiers, Supervision of sensitive equipment, Managing vehicle and personnel checkpoints, Monitoring surveillance equipment, Loss prevention and risk management
Personal Information
- Willing To Relocate: Anywhere
- Authorized To Work: US for any employer
- Title: Medical QA Specialist
Timeline
Security Officer
Planned Companies
01.2026 - Current
Medical Quality Assurance Specialist
QTC Management
02.2024 - Current
Campus Safety Officer
Harcum College
06.2022 - 02.2024
Security Officer
Parx Casino and Racing/ Turf Club
12.2018 - 10.2019
Access Control Officer
Windwalker Corporation
04.2018 - 09.2018
Reservation Sales Agent/Guest Rewards/Quality Assurance
Amtrak
02.2016 - 02.2018
Shift Supervisor
HMSHost-Starbucks
01.2015 - 09.2015
Healthcare Specialist
US Army National Guard
03.2008 - 03.2020
Security Guard
Imperial Security
02.2007 - 02.2011
High School Diploma -
Gw Carver Hses