Joshua Williams-Hollis
Conway,SC
Summary
Dynamic and goal-oriented professional with proven expertise in customer service and cash handling, honed at Bealls and Taco Bell. Excelled in fostering team collaboration and enhancing customer satisfaction through exceptional service and relationship building. Adapted to high-stress situations, ensuring operational efficiency and team safety. Demonstrates a strong ability to multitask and solve problems, contributing significantly to team success.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Sales Associate
Bealls
05.2024 - Current
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Prepared merchandise for sales floor by pricing or tagging.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Helped customers locate products and checked store system for merchandise at other sites.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Enhanced team productivity by fostering a positive work environment and providing support to colleagues as needed.
Team Member
Taco Bell
11.2023 - 02.2024
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Learned all required tasks quickly to maximize performance.
- Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
- Contributed to team success by completing jobs quickly and accurately.
- Worked different stations to provide optimal coverage and meet production goals.
Education
High School Diploma -
Academy For The Arts, Science, & Technology
Myrtle Beach, SC05-2024
Skills
- Customer service
- Teamwork and collaboration
- Time management
- Problem-solving skills
- Multi-tasking strength
- Listening skills
- Excellent people skills
- Goal oriented
- Reliable and punctual
- Exceptional customer service
- Relationship building
- Outgoing personality
- Cash handling
- Flexible schedule
Certification
OSHA - Occupational Safety & Health Administration - 10-hour General Industry Safety and Health
Timeline
Sales Associate
Bealls
05.2024 - Current
Team Member
Taco Bell
11.2023 - 02.2024
OSHA - Occupational Safety & Health Administration - 10-hour General Industry Safety and Health
High School Diploma -
Academy For The Arts, Science, & Technology
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