Joshua Wilson
Grand Prairie,Texas
Summary
Proven skills in promoting products and boosting revenue by connecting with customers and effectively communicating sales recommendations. Well-organized, reliable and experienced in setting up displays, restocking shelves and supporting in-store customers with knowledgeable assistance. Enhance store loyalty with unparalleled support.
Overview
3
3
years of professional experience
Work History
Sales Associate/Retail Keyholder
Rocket Fizz Soda Pop and Candy Shop
Dallas, TX
12.2023 - 06.2024
- Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
- Provided accurate information about products, prices and services.
- Conducted inventories on a regular basis to track stock levels.
Sales Associate
Kroger
Arling, TX
03.2022 - 08.2023
- Greeted customers and provided exceptional customer service.
- Handled customer complaints in a professional manner.
- Maintained up-to-date knowledge of store merchandise and policies.
Food Service Worker
Epic Waters Indoor Water Park
Grand Prairie, Texas
05.2021 - 02.2023
- Followed established cash handling procedures when collecting payment from customers.
- Assisted in the preparation of food items according to recipes and instructions.
- Ensured that all foods were prepared according to health department regulations.
Amusement Ride Operator
Six Flags
Arlington, TX
11.2021 - 02.2022
- Assisted in loading and unloading of passengers onto amusement rides using appropriate techniques as per manufacturer's specifications.
- Assisted guests with boarding, exiting and seating on amusement rides.
- Operated emergency stop buttons when needed in case of an incident or malfunctioning ride.
- Verified that guests meet minimum height requirements before allowing them to board certain rides.
- Assisted with crowd control during peak periods of attendance.
- Inspected all harnesses and safety restraints for wear and tear prior to use.
- Ensured the rides were in proper working order before allowing passengers to board.
- Adhered to company policies regarding guest behavior, safety regulations.
- Interacted with guests in a friendly manner while providing directions or assistance as required.
- Provided customer service by answering questions about rides and attractions.
- Monitored guests while they were riding to ensure their safety at all times.
Education
High School Diploma -
Crosswinds Accelerated High School
Grand Prairie, TX05-2023
Skills
- Promotional support
- Product Sales
- Order Processing
- Upselling
- Customer Needs Assessment
- Retail loss prevention
- Sales Development
- Inventory Control
- Relationship Building
- Energetic self-starter
- Guest Relations
- Teamwork and Collaboration
- Product Recommendations
- Cash Register Operation
- Client Service
- Cash Handling
- Service-oriented
- Customer Service
- Outgoing Personality
Timeline
Sales Associate/Retail Keyholder
Rocket Fizz Soda Pop and Candy Shop
12.2023 - 06.2024
Sales Associate
Kroger
03.2022 - 08.2023
Amusement Ride Operator
Six Flags
11.2021 - 02.2022
Food Service Worker
Epic Waters Indoor Water Park
05.2021 - 02.2023
High School Diploma -
Crosswinds Accelerated High School
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