Joshua Wimmert
Ypsilanti,MI
Summary
Collaborative leader with dedication to partnering with colleagues to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Revenue Cycle Analyst II
Saint Joseph Mercy Health/Trinity
Ann Arbor, MI
11.2017 - Current
- Credentialed Epic trainer responsible for training new hires on Epic system;
- Integral team member responsible for development of NEO Epic Pilot Training Program for Patient Access;
- Seasoned Healthquest trainer responsible for training new and existing team members on system across hospital network;
- Maintains current catalog of reporting by validating data, creating/changing report distribution and fixing reporting malfunctions;
- Develops TIP sheets to assist with continual training beyond the classroom;
- Assists with template builds;
- Gather, organize and interpret revenue cycle data to identify trends for process improvement;
- Expert in EPIC, Healthquest, Chartmaxx and other applicable systems for reporting, analysis and problem solving;
- Participant in cross-functional workgroups and committees
Practice Manager
Saint Mary Mercy Medical
Livonia, Canton, MI
05.2016 - 11.2017
- Directed the internal practice operations for two practice locations (Farmington and Redford);
- Led transition from Nextgen EHR to Athena EHR;
- Responsible for ensuring provider satisfaction and reviewing daily operating needs;
- Coordinated scheduling of providers;
- Reviewed patient care quality and peer review data and developed action plans;
- Responsible for daily supervision, scheduling and payroll for team of over twenty employees;
- Coordinate interviews, new hires and training of employees,
- Developed and manage annual budget for both offices
Site Coordinator
St. Joseph Mercy Hospital
Ann Arbor, MI
08.2014 - 05.2016
- Manage daily activities for two Urgent Care locations featuring Urgent Care, Radiology, Cancer Center, Lab, Eleven physician Offices and C-Level Suite;
- Increased yearly cash collection by 20% during first year;
- Increased number of patients served at the Urgent Care by 16%;
- Decreased wait times for registration by 38 minutes;
- Responsible for daily supervision, scheduling and payroll for team of over twenty employees;
- Coordinate interviews, new hires and training of employees;
- Oversee authorizations for radiology department
Patient Financial Services Representative
St. Joseph Mercy Hospital
Ann Arbor, MI
07.2010 - 08.2014
- Responsible for registration and admission of 1,800 patients per month;
- 99% registration accuracy;
- Verify CPT codes against procedure codes;
- Lead team in follow-up to obtain patient signatures for insurance verifications;
- Train all new employees on Healthquest, Prism, Vista and Chartmaxx systems;
- Manage add-on reports for urgent authorizations;
- Achieve payment collection in excess of $150,000 on patient accounts;
- Obtain physician and insurance authorizations from all insurance companies
Assistant Manager
Buschs, Inc
Saline, Tecumseh, MI
01.2008 - 07.2010
- Managed and supervised the Deli department with ten direct reports, responsible for distributing daily assignments;
- Implemented a new core temperature log for customer protection exceeding safety regulation standards;
- Increased bakery sales 1.5% by integrating new cake ordering form;
- Responsible for managing inventory;
- Created product displays for increased sales;
- Exceeded federal safety and sanitation log standards;
- Monitored department sales;
- Collaborated with other departments on joint department sales events;
- Responsible for training poorly performing employees on operational and organizational improvements;
- Supervised other departments as needed
Supervisor
Costco Wholesale
Cincinnati, Columbus, OH
09.2005 - 01.2008
- Implemented waste reduction system that improved sales by 2%;
- Reduced shrinkage by 4%;
- Created new ordering system which improved customer satisfaction
- Grew from entry level employee to Deli department supervisor with seven direct reports;
- Restructured training systems and updated safety standards;
- Worked closely with senior management on display case staging;
- Served as a liaison between senior management and employees
Education
BBA -
EASTERN MICHIGAN UNIVERSITY
Ypsilanti, MIAssociate in Arts Degree - Business Management
Washtenaw Community College
Ann Arbor, MIHigh School Diploma -
Canadian Academy
Kobe, JapanSkills
- Data Interpretation
- Creative Solution Development
- Training Program Design
- Course Materials Development
- Process Implementation
- Employee Supervision
- Time Management
- Strategic planning
Certification
- EPIC Credentialed Trainer , Cadence, Prelude, Referrals - 2019
Timeline
Revenue Cycle Analyst II
Saint Joseph Mercy Health/Trinity
11.2017 - Current
Practice Manager
Saint Mary Mercy Medical
05.2016 - 11.2017
Site Coordinator
St. Joseph Mercy Hospital
08.2014 - 05.2016
Patient Financial Services Representative
St. Joseph Mercy Hospital
07.2010 - 08.2014
Assistant Manager
Buschs, Inc
01.2008 - 07.2010
Supervisor
Costco Wholesale
09.2005 - 01.2008
BBA -
EASTERN MICHIGAN UNIVERSITY
Associate in Arts Degree - Business Management
Washtenaw Community College
High School Diploma -
Canadian Academy