Joshua Wood
Aurora,CO
Summary
Self-assured service advisor handles array of responsibilities simultaneously and works well with different personality types. Promoting exceptional skills in customer service and issue resolution. .
Overview
3
3
years of professional experience
2
2
years of post-secondary education
Work History
Service Advisor
Brakes Plus
Littleton, CO
02.2026 - Current
- Assisted customers in understanding service options and recommendations.
- Managed customer inquiries about vehicle maintenance and repair services.
- Scheduled appointments and maintained service department calendars effectively.
Service Advisor
Eagle Automotive
Centennial, Colorado
01.2025 - 02.2026
- Assisted customers in understanding service options and recommendations.
- Managed customer inquiries about vehicle maintenance and repair services.
- Scheduled appointments and maintained service department calendars effectively.
Fleet Mechanic
Hermes Worldwide
Commerce City, Colorado
03.2023 - 01.2025
- Conducted routine inspections on fleet vehicles to ensure optimal performance.
- Diagnosed mechanical issues and performed necessary repairs on various vehicle systems.
- Collaborated with team members to maintain accurate maintenance records for all vehicles.
Education
AAS Automotive And Diesel Technology - Master Technician
Lincoln College of Technology
Denver, CO 01.2006 - 02.2008
Skills
- Top 3 Service advisor out of 52 SA’s
- Average GP 70%
- Average ticket sales 800-1000$
- Advisor and Tire training
Timeline
Service Advisor
Brakes Plus
02.2026 - Current
Service Advisor
Eagle Automotive
01.2025 - 02.2026
Fleet Mechanic
Hermes Worldwide
03.2023 - 01.2025
AAS Automotive And Diesel Technology - Master Technician
Lincoln College of Technology
01.2006 - 02.2008