Joshua Wright
Nokomis,FL
Summary
Dynamic Floor Supervisor at BTL Linings with a proven track record in performance optimization and employee motivation. Successfully enhanced productivity by delegating tasks and implementing quality assurance processes, achieving on-time shipments. Skilled in strategic team guidance and interpersonal conflict resolution, fostering a collaborative work environment that drives customer satisfaction.
Overview
15
15
years of professional experience
Work History
Floor Supervisor
BTL Linings
04.2012 - 10.2024
- Oversaw employee performance, corrected problems, and increased efficiency to maintain productivity targets.
- Coached employees and trained on methods for handling various aspects of sales, complicated issues, and difficult customers.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Met with management to discuss work plans and develop enhancements and strategies to achieve operational objectives.
- Evaluated work of 15 floor employees to improve performance.
- Delegated tasks to employees to enhance productivity and workflow.
- Collaborated with other departments to drive successful completion of assigned tasks.
- Accomplished targets and met demand by assessing equipment performance, reviewing materials supplies, and organizing manpower.
- Achieved on-time shipments goal by empowering employees to continued success.
Lamination Operator
Woodgrain Mill
04.2010 - 01.2012
- Provided on-the-job training to newly hired workers and team members.
- Maintained knowledge of industry policies and procedures to set up and operate equipment safely.
- Worked outside in all weather conditions.
- Assembled products according to changing daily work orders and specific customer needs.
- Performed general equipment maintenance and repair to minimize downtime.
- Tested products or subassemblies for functionality or quality and troubleshot problems with equipment, devices, or products.
- Used problem-solving and issue-resolution skills to promptly and successfully address production problems.
Skills
- Quality assurance processes
- Performance optimization
- Operational management
- Employee motivation
- Safety monitoring
- Workplace organization
- Strategic team guidance
- Staff skill enhancement
- Customer satisfaction
- Interpersonal conflict resolution
- Task delegation
Accomplishments
I have been in management for more than 20 years since the age of 18. Lamination operator, Set Crew Lead for Grocery Outlet Corporate, Production Supervisor. Crew leader, Grocery Manager, and also Work for UPS Seasonally the last few years. Im looking to lead a crew in a new adventure. I have always had the gift of seeing the whole picture , not just the task in front of me. When i work for a company, i put my all into that company. Multitasking is my specialty.
Timeline
Floor Supervisor
BTL Linings
04.2012 - 10.2024
Lamination Operator
Woodgrain Mill
04.2010 - 01.2012