Summary
Overview
Work History
Education
Skills
Timeline
Volunteer
Joshua A Yankiver

Joshua A Yankiver

General Manager
Pensacola,United States

Summary

High-energy Store Manager bringing extensive experience in retail settings. Set and enforced consistent standards to maintain staff satisfaction and meet performance targets. Dynamic relationship-builder with organized nature and sound judgment focused on maximizing team efficiency. Collaborative leader with dedication to partnering with coworkers to promote engaged, empowering work culture. Strengths in building and maintaining relationships within fast-paced settings.

Overview

16
16
years of professional experience
5
5
years of post-secondary education

Work History

Store Manager

Conns Home Plus
Pensacola, Florida
08.2020 - Current
  • $4 Million Annual Sales
  • First Conn's Home Plus in Florida
  • Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
  • Managed inventory control, cash control, and store opening and closing procedures.
  • Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
  • Assisted in recruiting, hiring and training of team members.
  • Interacted well with customers to build connections and nurture relationships.
  • Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
  • Scheduled employees for shifts, taking into account customer traffic and employee strengths.

Store Manager

Conns Home Plus
Beaumont, Texas
05.2017 - 10.2020
  • Elevated annual Sales from $10 million to $12 Million
  • Promoted 4 associates to Store Level Management Positions

Assistant Manager

Conns Home Plus
Lufkin, Texas
04.2015 - 05.2017

Assistant Manager

Wal-Mart
Lufkin, Texas
01.2012 - 01.2015
  • $120 Million Supercenter
  • Hardlines ( Garden Center, TLE, Stationary/Fabrics and crafts, Electronics, Sporting Goods) Consumable ( Grocery, OTC Pharmacy, Dry Grocery, Fresh) Over Night - (Whole Store preparation)

TLE Technician

Wal-Mart
Nacogdoches, Texas
01.2011 - 01.2012

Customer Service Manager

Wal-Mart
Nacogdoches, Texas
01.2010 - 01.2011

Wal-Mart, Connection Center
Nacogdoches, Texas
01.2009 - 01.2010

Cashier

Wal-Mart
Nacogdoches, Texas
01.2008 - 01.2009

Education

Music Education

Stephen F. Austin State University
Nacogdoches, TX
01.2002 - 05.2007

Skills

    Relationship building and management

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Timeline

Store Manager

Conns Home Plus
08.2020 - Current

Store Manager

Conns Home Plus
05.2017 - 10.2020

Assistant Manager

Conns Home Plus
04.2015 - 05.2017

Assistant Manager

Wal-Mart
01.2012 - 01.2015

TLE Technician

Wal-Mart
01.2011 - 01.2012

Customer Service Manager

Wal-Mart
01.2010 - 01.2011

Wal-Mart, Connection Center
01.2009 - 01.2010

Cashier

Wal-Mart
01.2008 - 01.2009

Music Education

Stephen F. Austin State University
01.2002 - 05.2007
Joshua A YankiverGeneral Manager