Summary
Overview
Work History
Education
Skills
Timeline
SoftwareEngineer
Joshua Bischoff

Joshua Bischoff

Junior Software Engineer
Mount Pleasant,MI

Summary

Highly coachable Junior Software Engineer adept at working with customers, team members and project leaders to accomplish software engineering and updating tasks according to timelines. Solid understanding of full development lifecycle. Skilled working with wide range of industry favorite, front- and back-end, technologies to produce and evaluate code.

Overview

5
5
years of professional experience
3
3
years of post-secondary education

Work History

Sales Associate/Store Manager

AT&T Authorized Retailer
Alma , MI
09.2022 - Current
  • Upheld personal and store sales quotas set by the company
  • Performed advanced troubleshooting of smartphones in order to ensure customer retention.
  • Received store inventory and merchandising shipments.
  • Held responsible for managing all store operations.
  • Provided “best-in-area” AT&T customer service.

Seasonal Support Specialist

Verizon Wireless
Mount Pleasant , MI
10.2021 - 01.2022
  • Set appointments for customers to be seen by sales representatives.
  • Assisted customers with basic troubleshooting of smartphones in order to shorten wait times.
  • Managed large ques of customers during the holiday season.
  • Tracked and documented customer interactions in customer relationship management system to maintain accurate records.

Customer Service Representative / Shift Leader

Family Video
Flint , MI
09.2018 - 08.2019
  • Updated account information to maintain customer records.
  • Responded to customer requests for products, services, and company information.
  • Offered advice and assistance to customers, paying attention to special needs or wants.

Education

Certification in Full-Stack Application Development - Full-Stack Application Development

DevCodeCamp
Wisconsin
09.2022 - 04.2023

Bachelor of Science - Mechanical Engineering

Central Michigan University
Mount Pleasant, MI
09.2019 - 05.2022

Skills

    Database programming

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Timeline

Sales Associate/Store Manager

AT&T Authorized Retailer
09.2022 - Current

Certification in Full-Stack Application Development - Full-Stack Application Development

DevCodeCamp
09.2022 - 04.2023

Seasonal Support Specialist

Verizon Wireless
10.2021 - 01.2022

Bachelor of Science - Mechanical Engineering

Central Michigan University
09.2019 - 05.2022

Customer Service Representative / Shift Leader

Family Video
09.2018 - 08.2019
Joshua BischoffJunior Software Engineer