Josh Sands
Bay Minette,AL
Summary
Dynamic operations leader with extensive experience managing high-volume, fast-paced environments in food service, retail, and multi-state operations. Proven expertise in leading teams of up to 500 personnel while enforcing operational standards and ensuring consistent execution under pressure. Recognized for accountability, exceptional work ethic, and hands-on leadership that drives team performance in demanding situations. Committed to fostering a culture of excellence and continuous improvement to achieve organizational goals.
Overview
15
15
years of professional experience
Work History
Support Manager
Table Needs
Fairhope, AL
12.2023 - Current
- Achieved operational excellence by managing customer support for a high-volume restaurant POS platform across multiple operators and locations. Delivered 24/7 support coverage, effectively addressing after-hours and high-pressure issues to foster team work-life balance. Minimized operational downtime and protected revenue by swiftly resolving system and workflow disruptions. Enhanced efficiency and system performance through direct collaboration with restaurant owners and managers in fast-paced environments.
Business Owner / Operator
Beakers Coffee & Multiple Concepts
Spanish Fort, AL
01.2019 - 08.2025
- Owned and operated multiple high-traffic businesses including coffee, dessert, and retail concepts within a shared venue. Generated up to $2,500 in daily revenue during peak periods. Managed full P&L responsibility including labor, inventory, and cost controls. Built and led teams of 10–25 employees while maintaining speed of service, cleanliness, and customer satisfaction under high-volume conditions.
General Manager
The Fort Park
Spanish Fort, AL
01.2020 - 12.2023
- Directed daily operations of a high-traffic multi-tenant entertainment venue featuring 8+ businesses. Oversaw recruitment, event scheduling, and team performance management while upholding high operational standards. Fostered a clean, efficient, and customer-centric atmosphere, promoting consistency in all venue operations.
Environmental, Health & Safety (EHS) Specialist
Safety Plus
Mobile, AL
06.2014 - 10.2018
- Achieved improved safety outcomes through effective management of OSHA-regulated safety and compliance programs across diverse facilities. Conducted thorough audits, incident investigations, and hazard analyses, resulting in the development of training programs that significantly reduced risks for hundreds of clients. Maintained precise regulatory reporting to ensure compliance with federal and state standards.
Operations Manager / Project Manager
Eisman & Russo
AL, MS, LA
02.2013 - 06.2014
- Directed large-scale multi-state operations by overseeing and coordinating teams of up to 500 personnel in demanding environments. Managed staffing schedules and execution while upholding rigorous operational standards. Enhanced efficiency and throughput across multiple locations during critical operations.
Natural Resource Advisor
AST Environmental
AL & FL
05.2011 - 12.2012
- Led large-scale field operations addressing environmental compliance and protected species in response to BP MC 252 oil spill. Coordinated efforts across multiple teams to uphold regulatory standards and optimize operational execution. Managed demanding conditions while driving project success.
Education
Bachelor of Science - Environmental Science
University of Alabama
FlorenceSkills
- High-Volume Operations Execution
- Team Leadership & Accountability (Up to 500 Personnel)
- Scheduling & Labor Control
- Operational Standards & Consistency
- Process Improvement & Efficiency
- Inventory & Cost Control
- Customer Service Excellence
- Multi-Unit & Multi-Tenant Operations
- Compliance & Safety (OSHA)
- POS Systems & Technical Support
Timeline
Support Manager
Table Needs
12.2023 - Current
General Manager
The Fort Park
01.2020 - 12.2023
Business Owner / Operator
Beakers Coffee & Multiple Concepts
01.2019 - 08.2025
Environmental, Health & Safety (EHS) Specialist
Safety Plus
06.2014 - 10.2018
Operations Manager / Project Manager
Eisman & Russo
02.2013 - 06.2014
Natural Resource Advisor
AST Environmental
05.2011 - 12.2012
Bachelor of Science - Environmental Science
University of Alabama