Joshua Dean Bennett Licup
Professional Resume
Modesto,CA
Summary
A self-driven, motivated individual with a passion to help marginalized groups within the community to overcome challenges that they face and work towards improving their lives step by step. With over 10 years of experience of being involved in a needs based environment that involved relationship building, strong communication and addressing any concerns that individuals have, these skills that have been acquired overtime, alongside the passion to help those in need, will assure that each individual will be taken care of and be given the right resources to enhance their overall future.
Overview
11
11
years of professional experience
13
13
years of post-secondary education
Work History
Chauffeur
Luxury Limousine
Ceres, CA
05.2024 - Current
- Managing multiple reservations throughout each day from airport pickups, sports and wine tasting events, concerts and other personal needs varying from client to client.
- Maximized punctuality by maintaining early pick up and drop off times of clients.
- Creating a welcoming, personalized client experience by maintaining cleanliness of the vehicle throughout their reservation, accommodating any specific requests by the client and building lasting relationships through exceptional communication and courtesy.
- Handled client information with discretion to maintain confidentiality, trust and transparency through each client.
Loader and Unloader
United Parcel Service, UPS
Lathrop, California
08.2020 - Current
- Utilized scanners and ensured that packages up to 150 lbs are brought into the correct destinations to be delivered to each customer in a timely manner.
- Optimized space utilization within trailers through the safety and strategic methods provided through training and abiding by special procedures to follow for cautionary packages that contain hazardous material.
- Communicating with supervisors regarding any issues or concerns related to package safety, handling, and efficiency.
- Leading a specific group of team members to achieve an efficient work environment throughout each day.
Business Development Coordinator
Heritage Ford
Modesto, California
07.2018 - 12.2021
- Generated potential sales clients through different marketing sources from various internet providers, dealership sales and service database and incoming sales calls.
- Established strategies and efficient times to contact clients throughout the day and having a sales process on how to handle each client in an efficient manner.
- Negotiated potential sales deals with clients via email or phone.
- Analyzed competitor marketing strategies and collaborated with sales managers in order to execute an effective marketing campaign to create more client business.
- Maintain client satisfaction by addressing any concerns they may have and finding solutions to handle the issue.
Internet Sales Manager
Dublin Infiniti
Dublin, California
02.2016 - 07.2018
- Responded to internet inquiries and phone calls in timely matter and created day to day procedures for other internet sales members to follow to ensure each client is handling in an efficient manner.
- Provided an individualized customer experience through rapport building, presenting extensive knowledge of each vehicle and helping select a vehicle that addresses each client's individual needs.
- Collaborated with the sales team to create effective online advertising campaigns to attract more clients.
- Analyzed internet performance for each sales member, identifying areas of strengths and weaknesses for each sales team member and how the department overall can improve .
Internet Sales Consultant
Central Valley Dodge Jeep RAM Chrysler
Modesto, California
06.2014 - 02.2016
- Handled in person, internet and incoming call clients and assisting them with their sales experience in helping select a vehicle that addresses their needs.
- Followed a day by day procedure on properly handling clients to ensure that each client is handled in an efficient, timely manner.
- Negotiated sales contracts with clients to secure a mutual agreement that benefits both the client and the company.
- Established relationships with clients through an enhanced sales experience through professionalism, courtesy and addressing any concerns they may have after the sale.
Education
Bachelor of Arts - Sociology
California State University-Stanislaus
Turlock, CA 08.2023 - 06.2025
Associate of Arts - Sociology
Modesto Junior College
Modesto 08.2014 - 05.2025
Skills
Punctuality
Professional manner and demeanor
Strong communication skills
Effective decision making
Problem-solving
Extensive organizational skills
Multitasking Abilities
Timeline
Chauffeur
Luxury Limousine
05.2024 - Current
Bachelor of Arts - Sociology
California State University-Stanislaus
08.2023 - 06.2025
Loader and Unloader
United Parcel Service, UPS
08.2020 - Current
Business Development Coordinator
Heritage Ford
07.2018 - 12.2021
Internet Sales Manager
Dublin Infiniti
02.2016 - 07.2018
Associate of Arts - Sociology
Modesto Junior College
08.2014 - 05.2025
Internet Sales Consultant
Central Valley Dodge Jeep RAM Chrysler
06.2014 - 02.2016
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