Joshua Emmanuel Konadu
Bronx,NY
Summary
Resourceful and adaptable professional with experience in customer service, logistics, office administration, and digital media production. Adept at team collaboration, AV tech, and social media management. Currently advancing in full-stack software development via NuCamp Bootcamp.
Overview
5
5
years of professional experience
Work History
Store Consultant
FedEx Office
New York, NY
09.2025 - Current
- Delivered consistently exceptional customer experiences through consultative selling, anticipating needs, resolving issues, and recommending tailored solutions
- Oversaw end-to-end store operations, including order intake, pricing, production workflow, and coordination of print, signs & graphics, and shipping services
- Managed complex projects and production queues, ensuring accuracy, efficiency, and on-time delivery across multiple service lines
- Maintained operational readiness by supervising equipment use, inventory control, retail supply management, and task prioritization in a fast-paced environment
- Accolades:
- - Certificate of Excellence for Packing Growth- (District 122 NYC Lower Manhattan Region Leader)- Nov 2025
- - Certificate of Excellence for Packing Growth- (District 122 Lower Manhattan Region Leader)- Dec. 2025
Team Member/ In-Store Shopper, Various Crosstrained Positions
Whole Foods Market
New York, NY
07.2024 - 05.2025
- Cross Training- Cashier, Customer Service Dept., Whole Body Inventory management, Grocery
- Stocking, Prepared Foods Serving.
- Fulfilled online grocery orders with speed and accuracy
- Handled cash/credit transactions, ensured excellent customer service
- Supported store operations and maintained food safety standards
Office Clerk
Odyssey House NYC
New York, NY
08.2023 - 11.2023
- Maintained filing systems and appointment verification processes
- Managed mail distribution and created/upgraded Excel records
Package Handler
FedEx Ground
Vestal, NY
02.2023 - 04.2023
- Sorted and rerouted packages for domestic and international delivery
- Handled manual loading/unloading tasks safely and efficiently
COVID Test Screener
PacGenomics
NYC
11.2021 - 02.2022
- Screened 30–65 individuals daily; assisted with digital forms, especially for non-English speakers
Cashier / Sales Associate
Armani Exchange
NYC
06.2021 - 09.2021
- Served high-volume customers efficiently; bilingual (English/Spanish) support
- Maintained visual merchandising and ensured smooth POS operations
Education
Complete Software Engineering Program - Software Engineering
NuCamp Coding Bootcamp
11-2026
Bachelor of Arts - Biology
SUNY Binghamton University
High School Diploma - undefined
Discovery High School
06.2020
Skills
- Team Collaboration Customer Service Problem Solving Adaptability Conflict Resolution Leadership Reliability Punctuality Leadership Adaptability Emotional Intelligence Empathy Hospitality Public Speaking Charisma Analytical Reasoning Operations Management Computer Literacy Social Media Strategy Inventory Management Friendly Demeanor
- OBS Studio
- CapCut Pro
- Canva Pro
- EasyWorship
- YouTube Studio
- Adobe Audition
- Adobe Photoshop
- TikTok Studio
- Microsoft Office Suite
- Google Workspace Suite
- Retail/ Customer Service/ Grocery sales/ Fashion Retail Sales floor
- Social Media Strategy
- Event Promotion/ Coordination
- Small Team Management and Overseeing
- Inventory Management
- Web & eCommerce Support
- Audio/Visual Equipment POS Systems
Religious Work Experience
The Light Of The World Christian Ministries International- Religious Organization
Assistant- Pastors Council (Nov 2025-present)
Director/ Creative Director- Ministry of Social Media Outreach & Evangelism (March 2023 – Present)
• Team Manager for digital content creation across social media, including Instagram, TikTok, YouTube, and Facebook
• Managing livestream AV production and mentoring a youth/ young adult media team of 15+ Members (ages 15–29)
• Spearheaded successful campaigns for worship events and Vacation Bible School Conferences (VBS) with over 200 attendees
Major Events-
- A City On A Hill 2026 - Youth And Young Adults (Ages 16-29) Worship Night
^Generated, Oversaw, promoted, and executed a multi-organization gathering with 200+ people present and over 200+ more joining via livestream in a 45-Day turnaround.
- Armor Of God Vacation Bible School - Executive Operations Team (July 2024)
^ Core member for planning committee of a One week Educational and creative expression program for Children & young adults ages 2-25 with over 100+ attendees daily.
Worship Team Member (2014-present) / Music Director’s Assistant (2022- Present)
Project Light Choir | Oct 2014 – Present/ 2022-Present
• Lead vocalist and assistant for AV and music equipment setup
• Coordinated worship lyric displays and archived performance content across platforms
- Secondary overseer of team of 15-20 adults and young adults for song setlist Coordination, Rehearsal coordination, and travel ministrations in the Tri-State area.
Brief Explanation for Gaps in Resume
From 2020 to 2023, I attended SUNY Binghamton, but had to withdraw due to medical reasons. After a year of recovery, I transferred back to the city and attended BMCC for about 6 months, which I then halted for medical reasons as well. While I am still pursuing higher education, choosing to work part-time (or full-time) while receiving certifications (provided via Nucamp) presented as a better option for me to have financial stability and job security as I work towards my goal of finishing a B.S in Biology.
Timeline
Store Consultant
FedEx Office
09.2025 - Current
Team Member/ In-Store Shopper, Various Crosstrained Positions
Whole Foods Market
07.2024 - 05.2025
Office Clerk
Odyssey House NYC
08.2023 - 11.2023
Package Handler
FedEx Ground
02.2023 - 04.2023
COVID Test Screener
PacGenomics
11.2021 - 02.2022
Cashier / Sales Associate
Armani Exchange
06.2021 - 09.2021
High School Diploma - undefined
Discovery High School
Complete Software Engineering Program - Software Engineering
NuCamp Coding Bootcamp
Bachelor of Arts - Biology
SUNY Binghamton University