Driven individual possessing a superior customer service mindset with 12 years of total online & in person sales experience. Detailed and dependable individual proficient in lead generation, customer satisfaction and graphic creation paired with in-depth knowledge of product and incomparable drive for growth.
Overview
5
5
years of professional experience
Work History
Live Auctioneer
Whatnot
Wilkesboro, North Carolina
02.2022 - Current
Prepared items for online auctions through organization, price evaluation & documenting the results in Excel
Described merchandise and gave bidders details and promoted value to encourage bidding
Used Procreate, Adobe Photoshop, Photoroom to create and issue graphics & forms to promote sales
Worked with vendors to facilitate specialty auctions to drive customer interaction & growth of brand
Completed data entry of item information, sale price and bidder number to facilitate close-out
Appraised merchandise before sale and assembled merchandise in lots according to estimated value of individual pieces or type of article
Developed marketing campaigns to attract maximum number of bidders through direct marketing, online advertisement and social networking
Sales Representative
Randy Marion Automotive Group
Wilkesboro, NC
02.2020 - Current
Lead in development of Digital Marketing program within the Randy Marion CDJR location
Graphic creation such as ads, legal forms, process guides, etc
Lead assignment
Mentorship for new & seasoned sales representatives in driving leads through social media
Head of all forum interactions driving up to 70+ leads & 15+ Sold order sales per month
Video creation for social pages and forums
Achieved monthly sales goals by promoting product benefits and enrolling new clients ( Top 7 in sales for calendar year 2021)
Retained excellent client satisfaction ratings through outstanding service delivery
Sales Representative
Carolina West Wireless
Boone, NC
01.2018 - 01.2021
Maximized performance by monitoring daily activities and mentoring team members.
Evaluated employees' strengths and assigned tasks based upon experience and training.
Conducted monthly inventories of materials and components on work floor.
Restocked and organized merchandise
Reconciled cash drawer at start and end of each shift, accounting for errors and resolving discrepancies.
Mentored new team members on POS system operation, customer service strategies and sales goals.