Joshua Pearce
Mount Olive,AL
Summary
Detail-oriented team player with strong organizational skills eager to secure entry-level full-time position. Ready to help team achieve company goals.
Overview
16
16
years of professional experience
Work History
Key Holder
Dollar General
02.2022 - Current
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Managed inventory control, cash control, and store opening and closing procedures.
- Handled escalated customer issues calmly and professionally while working towards mutually beneficial resolutions in alignment with company values.
- Accomplished multiple tasks within established timeframes.
- Managed and motivated employees to be productive and engaged in work.
Uber Driver
Uber, Lyft
03.2020 - 02.2022
- Developed strong communication skills while interacting with diverse groups of riders daily.
- Responded to passenger concerns and complaints politely and professionally.
- Built and maintained positive relationships with passengers by providing friendly and professional service.
- Increased repeat business through exceptional customer service, resulting in numerous positive reviews on the rideshare platform.
- Boosted earnings through efficient route planning and strategic scheduling of rides.
- Handled emergency situations calmly and efficiently, contacting appropriate authorities when necessary.
- Expanded knowledge of local attractions and points of interest to better assist passengers with recommendations or directions when requested.
- Assisted riders with special needs or accessibility requirements, ensuring their comfort throughout the journey.
- Completed daily vehicle maintenance and repair to guarantee dependable and safe ride.
Appliance Installer
Appliance Connection
09.2016 - 03.2020
- Delivered, loaded and unloaded and installed various household appliances.
- Customized appliance installs according to client preferences, ensuring complete satisfaction with the final result.
- Assisted in training new team members on proper installation techniques, resulting in increased team efficiency.
- Demonstrated versatility by effectively installing various types of appliances such as refrigerators, ovens, washers, dryers, dishwashers, cooktops, and microwaves.
Industrial Insulator
Nācher Corporation
01.2012 - 09.2016
- Relief Supervisor on Thunder Horse since 2014
- Worked with multimillion-dollar budgets and large crews installing thermal protection solutions for hot and cold, high performing assets
- Using metal jacketing and blanket fastening techniques providing improved safety for operating assets and on-site personnel
- Maintaining training to ensuring the safe, correct, and appropriate method of insulation that matches environmental conditions and maintenance requirements
- Aiming to enhance the in-service availability of assets, while helping operator's access flanges and other operating components without compromising an asset's thermal or radiant temperature while also helping reduce emissions, noise levels, and operating inefficiencies.
- Read and understood blueprints and technical specifications for insulation installation.
- Operated hand tools such as beader crimpers, brakes and shears.
- Demonstrated adaptability in working with various types of industrial equipment including boilers, tanks, heat exchangers, pumps, compressors, and turbines requiring specialized insulating techniques.
- Maintained compliance with industry regulations by staying up-to-date on codes, standards, and best practices related to industrial insulation work.
Unit Supply Specialist
United States Army
01.2008 - 01.2011
- Supported unit readiness by providing timely and accurate replenishment of supplies, ensuring optimal performance during missions.
- Streamlined supply chain operations for increased efficiency, resulting in faster delivery times and higher satisfaction rates among unit members.
- Spearheaded initiatives to identify excess inventory items, facilitating redistribution efforts that saved resources while meeting other units'' needs.
- Oversaw supply requests, accountability, and receipts.
- Established effective communication channels within the unit to facilitate information flow regarding supply status updates or requests promptly addressed.
- Maintained strict compliance with military regulations regarding procurement, storage, and disposal of sensitive items.
- Maintained a high level of security by adhering to strict military guidelines in the handling and storage of classified materials.
- Developed and implemented contingency plans for potential disruptions to the supply chain, ensuring continued support for unit operations under any circumstances.
- Remained accountable for assets valued over $11 Million.
- Built highly collaborative teams to provide operational support and equipment management.
- Ensured weapon functionality with thorough cleaning, lubrication, and preventive maintenance measures.
- Reduced instances of missing or unaccounted-for equipment through diligent record-keeping and regular audits of inventory records.
- Contributed to successful mission outcomes by providing reliable support services such as coordinating ammunition requests and facilitating weapon issue/receipt processes.
- Enhanced operational efficiency by performing routine inspections and maintenance on assigned weapons systems.
Education
Various I.T. Certifications - Information Technology
MyComputerCareer.com
Raleigh, NC01.2021
Skills
- Virtualization Technologies
- Printer troubleshooting
- Software Installation
- ITIL Processes
- System Configuration
- Client Relationship Building
- Backup and recovery
- Hardware upgrades
- LAN/WAN
- TCP/IP
- Collaborative Team Player
Leadership Experience
- Relief Supervisory Skills
- Weekly Safety Presentations
References
- Sarah Reimer, 205-862-8219
- Craig Downie, 512-994-6959
- Kathy Wise, 205-527-0826
Timeline
Key Holder
Dollar General
02.2022 - Current
Uber Driver
Uber, Lyft
03.2020 - 02.2022
Appliance Installer
Appliance Connection
09.2016 - 03.2020
Industrial Insulator
Nācher Corporation
01.2012 - 09.2016
Unit Supply Specialist
United States Army
01.2008 - 01.2011
Various I.T. Certifications - Information Technology
MyComputerCareer.com