Performed initial investigations of security incidents, communicated the information to an analysts, and worked to remediate the incident.
Drafted 'STEAM Advisories'. Comprehensive write-ups on identified CVEs and vulnerabilities to proactively address and communicate risks to Purdue's systems department Security Officers.
Managed VPN Access and supported VPN users through support tickets & proper control channels.
Managed Microsoft Defender's online email quarantine & other email security related tickets.
Technology & Cybersecurity Intern
Greater Lafayette Transportation Corp. (CityBus)
Lafayette, IN
06.2021 - 08.2022
Installed and configured computer hardware, software, systems, networks, printers, and scanners.
Responded in a timely manner to service issues and request.
Provided technical support across the organization.
Set up accounts for new users.
Monitored and analyzed network traffic and anti-virus logs.
Server
Cheddar's Scratch Kitchen
Lafayette, IN
10.2018 - 09.2020
Dedicated to ensuring customer satisfaction by remaining accessible and friendly. Efficiently resolved problems prior to escalation.
Fostered strong connections and teamwork by naturally building relationships with a diverse range of customers, managers, and colleagues.
Education
Bachelor of Science - Cybersecurity
Purdue University
West Lafayette, IN
05.2024
Associate of Applied Science - Cyber Security / Information Assurance
Ivy Tech Community College
Lafayette, IN
05.2021
Certification
CompTIA Network+ CompTIA
December 2020 CompTIA Security+ CompTIA
May 2021 TestOut Certified PC Pro TestOut
May 2019
REFERENCES
References available upon request
Timeline
IT Security Operator
Purdue University | Security Operations Center
09.2022 - Current
Technology & Cybersecurity Intern
Greater Lafayette Transportation Corp. (CityBus)
06.2021 - 08.2022
Server
Cheddar's Scratch Kitchen
10.2018 - 09.2020
Bachelor of Science - Cybersecurity
Purdue University
Associate of Applied Science - Cyber Security / Information Assurance
Security operations centre operator & Mobile Patrol Security Officer at Garda World SecuritySecurity operations centre operator & Mobile Patrol Security Officer at Garda World Security