Performed initial investigations of security incidents, communicated the information to an analysts, and worked to remediate the incident.
Drafted 'STEAM Advisories'. Comprehensive write-ups on identified CVEs and vulnerabilities to proactively address and communicate risks to Purdue's systems department Security Officers.
Managed VPN Access and supported VPN users through support tickets & proper control channels.
Managed Microsoft Defender's online email quarantine & other email security related tickets.
Technology & Cybersecurity Intern
Greater Lafayette Transportation Corp. (CityBus)
06.2021 - 08.2022
Installed and configured computer hardware, software, systems, networks, printers, and scanners.
Responded in a timely manner to service issues and request.
Provided technical support across the organization.
Set up accounts for new users.
Monitored and analyzed network traffic and anti-virus logs.
Server
Cheddar's Scratch Kitchen
10.2018 - 09.2020
Dedicated to ensuring customer satisfaction by remaining accessible and friendly. Efficiently resolved problems prior to escalation.
Fostered strong connections and teamwork by naturally building relationships with a diverse range of customers, managers, and colleagues.
Education
Bachelor of Science - Cybersecurity
Purdue University
West Lafayette, IN
05.2024
Associate of Applied Science - Cyber Security / Information Assurance
Ivy Tech Community College
Lafayette, IN
05.2021
Certification
CompTIA Network+ CompTIA
December 2020 CompTIA Security+ CompTIA
May 2021 TestOut Certified PC Pro TestOut
May 2019
REFERENCES
References available upon request
Timeline
IT Security Operator
Purdue University | Security Operations Center
09.2022 - Current
Technology & Cybersecurity Intern
Greater Lafayette Transportation Corp. (CityBus)
06.2021 - 08.2022
Server
Cheddar's Scratch Kitchen
10.2018 - 09.2020
Bachelor of Science - Cybersecurity
Purdue University
Associate of Applied Science - Cyber Security / Information Assurance
Supervisor at Johns Hopkins University, Cyber Security Operations Center, CSOCSupervisor at Johns Hopkins University, Cyber Security Operations Center, CSOC
TSOC Staff and Positional Trainer at Texas Security Operations Center, US NAVY National Security Agency, Texas, NSATTSOC Staff and Positional Trainer at Texas Security Operations Center, US NAVY National Security Agency, Texas, NSAT