Josiah Alford
New Haven,CT
Summary
Accomplished Front End Associate recognized by customers and management for delivering above and beyond service expectations. Contributes 3 years of experience in Customer Service.
Overview
3
3
years of professional experience
Work History
Full-Time Front End Associate
Stop and Shop Supermarket
04.2023 - Current
- Worked flexible schedule and extra shifts to meet business needs.
- Drove customer loyalty and consistent sales through friendly service and knowledgeable assistance.
- Restocked and organized merchandise in front lanes.
- Helped customers complete purchases, locate items, and join reward programs.
- Provided exceptional services and pleasant shopping experiences to retail customers.
- Closes and opens the store with exceptional time management to make sure my duties and the customers are done and satisfied
File Clerk
Stop and Shop
03.2022 - Current
- Removed old tags and replaced them every week
Front End Associate
Stop and Shop
07.2021 - Current
- Cashier, Carriage (Carts), Self-Checkout Assistance, Greeted Customers and assisted them in finding items, Returned misplaced or unwanted item back on stock, Cleaned registers
Education
Cooperative Arts and Humanities High School
06.2021
Skills
- Skilled problem solver
- Customer service-oriented
- Team building
- Organization
- Money handling abilities
- Merchandising and display assembly
- Display Setup
- Customer Service
- Customer Assistance
- Cash Handling
- Loss Prevention
- Store Organization
- Inventory Management
- Multitasking Abilities
- Store Opening and Closing
- Positive Customer Engagement
- Basic Mathematics
- Friendly and Helpful
- Team Cooperation
- Decision-Making
- Time management abilities
- Team Supervision
- Attention to Detail
- Problem-solving aptitude
Timeline
Full-Time Front End Associate
Stop and Shop Supermarket
04.2023 - Current
File Clerk
Stop and Shop
03.2022 - Current
Front End Associate
Stop and Shop
07.2021 - Current
Cooperative Arts and Humanities High School