Summary
Overview
Work History
Education
Skills
Timeline
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Josiah Balli

Josiah Balli

San Antonio,TX

Summary

Friendly food industry server proficient at creating positive consumer experiences that lead to return business. Fast-learner adept at memorizing menu details and specialty items for enhanced dining experience. Noted for prompt attention and respectful demeanor.

Overview

2
2
years of professional experience
1
1
year of post-secondary education

Work History

Food and Beverage Team Leader

SeaWorld Aquatica
San Antonio, Texas
02.2023 - Current
  • Evaluated employee performance and coached and trained to improve weak areas.
  • Revised work practices to improve efficiency, boost quality and meet production goals.
  • Set overall vision and provided team leadership.
  • Maintained clean and well-organized areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
  • Taking care of customers needs and doing my best to provide the best service I can.
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
  • Mentored newly hired employees and how to safely do our job.

Team Member

Six Flags Fiesta Texas
San Antonio, Texas
04.2022 - 02.2023
  • Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
  • Learned all required tasks quickly to maximize performance.
  • Worked different stations to provide optimal coverage and meet production goals.
  • Maintained productive, efficient approach to all tasks.
  • Broke down boxes and cartons, disposing of refuse in proper cardboard receptacles.
  • Trained new team members by relaying information on company procedures and safety requirements.
  • Contributed to team success by completing jobs quickly and accurately.
  • Developed strong cooperative relationships with coworkers and managers.
  • Operated register to process payments and collect cash payment for order totals.
  • Kept work areas clean, organized, and safe to promote efficiency and team safety.
  • Addressed and resolved customer complaints in polite and professional manner.
  • Developed strong customer service and product knowledge skills to enhance individual and team performance.
  • Assisted customers in selecting merchandise best suited to needs.

Education

Southwest High School
San Antonio, TX
08.2022 - Current

Skills

Employee motivation and discipline

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Timeline

Food and Beverage Team Leader

SeaWorld Aquatica
02.2023 - Current

Southwest High School
08.2022 - Current

Team Member

Six Flags Fiesta Texas
04.2022 - 02.2023
Josiah Balli