Josiah Boulware
Charlotte,NC
Summary
Dynamic Front of House Team Member at Chick-fil-A, recognized for delivering exceptional customer service and fostering guest relations. Skilled in money handling and maintaining cleanliness, I effectively adapted to high-pressure situations, enhancing customer satisfaction and contributing to team success. My proactive approach ensured a welcoming atmosphere, driving repeat business.
During my high school years, I completed a PLTW biomedical program. Receiving certificates after each class, 4, and gaining the preparation of a scientist. Being put in different POVs for deeper understanding of science as a whole.
Overview
1
1
year of professional experience
Work History
Front of House Team Member
Chick-fil-A
8428 Univeristy City Blvd
11.2024 - Current
- Provided exceptional customer service in fast-paced environment, ensuring satisfaction and repeat business.
- Operated point-of-sale systems efficiently, handling cash transactions and processing orders accurately.
- Maintained cleanliness and organization of dining area, promoting a welcoming atmosphere for guests.
- Collaborated with team members to achieve service goals, enhancing overall team performance and efficiency.
- Adapted quickly to changing priorities during peak hours, demonstrating flexibility in high-pressure situations.
- Engaged with customers to address inquiries and resolve issues promptly, fostering positive relationships.
- Enhanced customer satisfaction by providing exceptional service and maintaining a welcoming atmosphere.
Education
High School Diploma - Biology
North Carolina A&T State University
Greensboro, NCSkills
- Greeting guests
- Order taking
- Cleanliness
- Money handling
Timeline
Front of House Team Member
Chick-fil-A
11.2024 - Current
High School Diploma - Biology
North Carolina A&T State University