Josiah Dumas
Fultondale,AL
Summary
Dynamic and dedicated Front of House Employee at Chick-fil-A, recognized for exceptional customer service and effective cash handling. Proven ability to thrive in high-pressure environments while training new team members and enhancing guest satisfaction. Strong multitasking skills and a positive demeanor contribute to a welcoming dining experience.
Overview
1
1
year of professional experience
Work History
Front of House Employee
Chick-fil-A
Fultondale, AL
08.2025 - Current
- Provided exceptional customer service to enhance guest satisfaction and loyalty.
- Operated cash register efficiently to process transactions accurately.
- Collaborated with team members to ensure timely order fulfillment during peak hours..
- Adapted quickly to changing workflows and customer demands in fast-paced setting.
- Supported training of new employees on operational procedures and best practices.
- Maintained a clean and welcoming environment for guests, contributing to positive dining experiences.
- Handled high-pressure situations with grace, maintaining excellent service standards even during peak hours or understaffed shifts.
- Performed opening and closing duties diligently, ensuring the restaurant was ready for optimal operations each day.
Education
Associate of Applied Science - Technical Machining
Wallace State Community College
Hanceville, ALSkills
- Strong work ethic
- Customer service
- Team player attitude
- Problem-solving
- Positive demeanor
- Team collaboration
- Multitasking and organization
- Phone etiquette
- Cash handling proficiency
- Attention to detail
- Basic math
- Time management
- Training and mentoring
Timeline
Front of House Employee
Chick-fil-A
08.2025 - Current
Associate of Applied Science - Technical Machining
Wallace State Community College