Summary
Overview
Work History
Education
Skills
Timeline
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Josiah Garrison

Sanford,NC

Summary

Proactive and customer-focused. Adept in time management and POS systems. Excelled at Family Grounds Coffee Company by fostering a welcoming atmosphere and resolving customer complaints swiftly, ensuring loyalty. Trained new team members, encouraging team efficiency and service quality.

Overview

4
4
years of professional experience

Work History

Barista

Family Grounds Coffee Company
06.2023 - 08.2024
  • Maintained a clean and organized workspace for optimal productivity and safety.
  • Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
  • Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
  • Contributed to a positive team environment through effective communication and collaboration with colleagues.
  • Managed time effectively to balance both front-of-house tasks and back-of-house responsibilities during busy periods.
  • Handled customer complaints professionally, resolving issues promptly to ensure satisfaction and foster loyalty.
  • Trained new employees, sharing knowledge and expertise of coffees, teas, and merchandise.
  • Trained new team members with positive reinforcement and respectful, encouraging coaching.

Temple Teen Ensemble Member

Temple Theatre
08.2020 - 06.2024
  • Sang and danced with creative ensembles and troupes for dramatic and comedic performances.
  • Participated in community outreach events to promote the ensemble''s performances and build connections with local organizations.
  • Maintained professional relationships with fellow cast members, fostering a positive working environment on and off stage.
  • Mentored new ensemble members by sharing personal experiences, offering guidance on best practices for success within the company.
  • Developed a cohesive stage presence with fellow ensemble members, resulting in positive audience feedback and reviews.
  • Acted in supporting role for over 100 productions.

Education

Bachelor of Science - Nursing

Western Carolina University
Cullowhee, NC
05-2027

High School Diploma -

Lee Early College
Sanford, NC
05-2024

Associate of Arts -

Central Carolina Community College
Sanford, NC
05-2024

Skills

  • Time management
  • Friendly and outgoing
  • Attention to detail
  • Team player
  • Cleanliness
  • Exceptional customer service
  • Vocal projection
  • Dance techniques
  • Audience engagement

Timeline

Barista

Family Grounds Coffee Company
06.2023 - 08.2024

Temple Teen Ensemble Member

Temple Theatre
08.2020 - 06.2024

Bachelor of Science - Nursing

Western Carolina University

High School Diploma -

Lee Early College

Associate of Arts -

Central Carolina Community College

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Josiah Garrison