Summary
Overview
Work History
Education
Skills
Timeline
Generic

Josiah Hays

Cathedral City,CA

Summary

Dynamic and dedicated professional with a strong background in customer service at Lowe's, excelling in problem-solving and teamwork. Proven ability to enhance customer satisfaction through effective communication and product knowledge. Experienced in caregiving of all ages distributing medication, interacting with them helping with their developmental goals and growth while provide a safe and fun environment for them was also CPR certified at one point but can and will do it again.

Light Maintenance experience also.

Overview

7
7
years of professional experience

Work History

Team Member

Quick Quack Car Wash
10.2023 - Current

• Sell Car wash’s and membership packages, answering any questions or helping with anything they may need

• Ensure the car wash and vacuum station are clean and working properly

• Guide Customers through the wash in a friendly and calm manner

• Light Maintenance upkeep when something quick breaks we fix it

Team Member

McDonald's
03.2023 - 09.2023
  • Kept work areas clean, organized, and safe to promote efficiency and team safety.
  • Learned all required tasks quickly to maximize performance.
  • Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
  • Contributed to team success by completing jobs quickly and accurately.

After-School Program Leader

Think Together, Inc
03.2022 - 01.2023
  • Created fun, age-appropriate activities for school-age children.
  • Monitored student safety while conducting indoor or outdoor activities.
  • Assisted students with homework completion, providing individualized support and guidance as needed.
  • Managed behavioral issues and used positive behavior strategies for groups of up to Number students.

Direct Care Staff

Angel View
04.2021 - 02.2022
  • Assisted clients with daily living needs to maintain self-esteem and general wellness.
  • Enhanced patient well-being by providing compassionate and attentive care in daily routines.
  • Documented patient progress through detailed record-keeping, contributing to ongoing evaluation of care plans
  • Distributed medicine on occasion

Direct Care Staff

Desert Arc
03.2019 - 03.2021
  • Assisted clients with daily living needs to maintain self-esteem and general wellness.
  • Enhanced patient well-being by providing compassionate and attentive care in daily routines.
  • Documented patient progress through detailed record-keeping, contributing to ongoing evaluation of care plans effectiveness.
  • Transported individuals to events and activities, medical appointments, and shopping trips.

Crew Member

Five Guys
05.2020 - 01.2021
  • Worked front counter, in the prep area, and other areas.
  • Took orders, prepared meals, and collected payments.
  • Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
  • Worked well with teammates and accepted coaching from management team.

Customer Service Associate

Lowes
08.2018 - 03.2019
  • Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
  • Handled customer complaints professionally, resulting in satisfactory outcomes and positive feedback.
  • Maintained a high level of product knowledge, providing accurate information to customers.
  • Answered customer telephone calls promptly to avoid on-hold wait times.

Education

High School Diploma -

Cathedral City High School
Cathedral City, CA

Skills

  • Customer service
  • Positive attitude
  • Teamwork and collaboration
  • Problem-solving
  • Caregiving
  • Light maintenance


Timeline

Team Member

Quick Quack Car Wash
10.2023 - Current

Team Member

McDonald's
03.2023 - 09.2023

After-School Program Leader

Think Together, Inc
03.2022 - 01.2023

Direct Care Staff

Angel View
04.2021 - 02.2022

Crew Member

Five Guys
05.2020 - 01.2021

Direct Care Staff

Desert Arc
03.2019 - 03.2021

Customer Service Associate

Lowes
08.2018 - 03.2019

High School Diploma -

Cathedral City High School
Josiah Hays