Josiah Johannsen
Edina,MN
Summary
Results-driven professional with extensive experience in management, marketing, quality control, and sales while excelling in strategic planning and client relationship building.
Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results.
Overview
13
13
years of professional experience
Work History
Quality Control Technician
Certified Power Solutions
Fridley, MN
09.2021 - Current
- Established and enforced quality control measures to ensure product integrity by developing and implementing quality assurance protocols to streamline production processes.
- Mentored team members on best practices in quality management systems and procedures by facilitating training sessions on quality control methodologies to enhance team competencies and efficiency.
- Analyzed data trends to identify areas for process improvement and risk mitigation while monitoring product defects and recommending corrective actions when necessary.
- Implemented continuous improvement initiatives, resulting in significant cost savings while maintaining product quality standards.
Sales Associate | Education Advisor
New Horizons Computer Learning Centers - MN
Eagan, MN
07.2018 - 05.2020
- Developed and maintained strategic partnerships with key clients from various Fortune 500 companies as well as small business owners prioritizing satisfaction , loyalty, customer service and retention.
- Streamlined sales processes by adopting new CRM tools, improving efficiency in tracking leads.
- Collaborated with marketing team to create targeted campaigns that increased lead generation.
- Executed performance evaluations consistently to promote accountability and improve customer relations and sales dynamics.
Interm District Vice President
LA Fitness International
MN
07.2015 - 06.2018
- Developed and implemented training programs for staff to enhance customer service excellence.
- Oversaw budget management, ensuring alignment with corporate financial goals and objectives.
- Conducted regular performance evaluations, providing feedback and support for staff development.
- Led strategic initiatives to improve operational efficiency across multiple fitness centers throughout the metro area.
- Collaborated with regional managers to optimize performance metrics and achieve revenue targets.
General Manager
LA Fitness International
Blaine/New Brighton/Richfield/St. Louis Park, MN
08.2013 - 07.2015
- Hired, trained and developed marketing, sales and operations staff departments.
- Devoted focus on profits, overhead costs, customer service and retaining our member base while maintaining an enthusiastic and fun working environment.
- Established and maintained relationships with various corporate companies.
- Tasked with growing member base while retaining current member base with and through the voluntary cooperation of my
staff.
Director of Sales and Marketing
LA Fitness International
Maplewood/Blaine, MN
02.2013 - 08.2013
- Implemented, executed and strategically expanded business channel partnerships and program initiatives.
- Outlined marketing strategies and developed collateral in close collaboration with product management personnel.
- Developed monthly sales & marketing strategies for our club and staff.
Education
Selling Skills And Sales Operations
Sandler Training
Minnesota Twin CitiesCriminal Justice
Minneapolis Community And Technical College
Minneapolis, MNSkills
- Big energy :))
- Staff Development : Interview, hire, train, develop, promote
- Strategic marketing planning
- Client relationship building
- Network development
- Brand promotion
- Account development
- Data entry
Timeline
Quality Control Technician
Certified Power Solutions
09.2021 - Current
Sales Associate | Education Advisor
New Horizons Computer Learning Centers - MN
07.2018 - 05.2020
Interm District Vice President
LA Fitness International
07.2015 - 06.2018
General Manager
LA Fitness International
08.2013 - 07.2015
Director of Sales and Marketing
LA Fitness International
02.2013 - 08.2013
Selling Skills And Sales Operations
Sandler Training
Criminal Justice
Minneapolis Community And Technical College