Josiah Mitchell
Columbia,SC
Summary
Experienced leader with strong background in guiding teams, managing complex projects, and achieving strategic objectives. Excels in developing efficient processes, ensuring high standards, and aligning efforts with organizational goals. Known for collaborative approach and commitment to excellence.
Overview
5
5
years of professional experience
Work History
Academic Technology Intern
Joseph F. Rice School of Law
10.2023 - Current
- Provide School of Law students, faculty and staff walk-in technical support with computer wireless network and computer software issues, provide support for the School of Law’s Student Commons computers, provide support for the Student Sprints Printing System devices in the School of Law.
- Demonstrated strong problem-solving abilities when troubleshooting complex technical issues which led to increased client satisfaction rates.
- Respond to any classroom AV or IT Help calls for assistance.
- Installed and configured hardware and updates to meet facility requirements and enable program operation.
Server/Busser
Applewood House of Pancakes
06.2022 - Current
- Served food and beverages promptly with focused attention to customer needs.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
- Ensured accurate cash handling and processed transactions swiftly, contributing to restaurant's financial accuracy.
Server/Busser/Set-Up Crew
Pawleys Plantation: Golf and Country Club
10.2020 - 05.2022
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Developed strong rapport with regular customers through genuine hospitality efforts leading to repeat business.
- Set up for events located inside and outside of the facilities walls for events to come in the near future.
Casher/Front End Developer
Lowes Foods
04.2020 - 10.2020
- Welcomed customers and helped determine their needs.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
- Addressed customer needs and made product recommendations to increase sales.
- Mentored new employees on cashier duties and best practices, improving overall staff performance.
Education
Bachelor of Arts - Criminal Justice And Criminology
University of South Carolina
Columbia, SC05-2026
Bachelor of Arts - Music
University of South Carolina
Columbia, SC05-2026
Skills
- IT troubleshooting
- Customer support
- Video editing
- Hardware support
- Desktop support
- Technical troubleshooting
- Hardware installations
- Vocal performance and singing
- Live performances
- Choral conducting
- Children's choir direction
- Basic piano proficiency
Languages
Italian
Limited Working
Spanish
Limited Working
Timeline
Academic Technology Intern
Joseph F. Rice School of Law
10.2023 - Current
Server/Busser
Applewood House of Pancakes
06.2022 - Current
Server/Busser/Set-Up Crew
Pawleys Plantation: Golf and Country Club
10.2020 - 05.2022
Casher/Front End Developer
Lowes Foods
04.2020 - 10.2020
Bachelor of Arts - Criminal Justice And Criminology
University of South Carolina
Bachelor of Arts - Music
University of South Carolina
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