Summary
Overview
Work History
Education
Skills
Websites
Accomplishments
Affiliations
Timeline
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Josiah Moore

Josiah Moore

Orlando,FL

Summary

Passionate Leader and Orlando native with over a decade of expertise in leading team development and delivering exceptional guest service, alongside strengthening the base in marginalized communities through organizing and awareness. Aspiring to leverage my management and leadership acumen, unwavering commitment to service excellence, and passion for motivating, training, and mentoring teams in a challenging and rewarding environment. Committed to helping my community through volunteer opportunities and being Board Member of City of Orlando Police Review Committee. Strengths includes. Leadership Building Relationship Communication Training & Development MS Office Suite Customer Service

Overview

17
17
years of professional experience

Work History

Director of Corporate Housekeeping

WESTGATE RESORT
05.2022 - Current
  • Manage the Housekeeping Department's budget, meticulously controlling expenses such as wages and operational supplies to align with or surpass fiscal guidelines
  • Uphold and enhance property cleanliness to meet and exceed established quality standards, ensuring policies and procedures are clearly communicated and consistently adhered to
  • Conduct regular inspections across all corporate buildings and assets, ensuring uniformity in cleanliness and maintenance standards
  • Perform daily evaluations of corporate buildings and office spaces, guaranteeing consistent achievement of departmental goals and objectives by the Guest Room Attendant (GRA) and supervisory teams
  • Oversee the housekeeping dispatch, ensuring prompt and efficient handling of calls with thorough follow-up, to achieve exceptional guest service levels
  • Lead training and supervision of new housekeepers, while providing continuous skill development opportunities to the existing team, fostering a culture of excellence and high performance
  • Monitor and assess housekeeper performance, providing structured guidance, instruction, and feedback, and applying sound judgment to uphold rigorous quality standards.

Founder and President

Tribe Mentoring Group
09.2020 - Current
  • Mentored emerging youth and leaders, cultivating a pipeline of talent for future leadership role
  • Developed strong partnerships with key industry players, contributing to an increased market presence.
  • Led a diverse team of staff and volunteers, fostering an inclusive work environment that encouraged collaboration and professional growth.
  • Collaborated with external organizations on joint initiatives, maximizing impact through shared resources and expertise.
  • Assisted in organizing and overseeing assignments to drive operational excellence.

Volunteer

Bracy-Davis For Florida House District 40
05.2022 - 11.2022
  • Boosted fundraising efforts, securing valuable donations through targeted campaigns.
  • Mentored new volunteers, fostering a supportive and inclusive team environment.
  • Communicated with staff members to stay informed about volunteer opportunities and events.
  • Led group discussions and activities to meet different community needs.
  • Built partnerships with related organizations to develop support and gain greater attention for important issues.
  • Managed approximately 50 incoming calls, emails per day from constituents

Volunteer

Obama 2008 & Obama 2012 Presidential Campaign
07.2007 - 11.2012
  • Enhanced community engagement by helping organize and lead outreach events.
  • Improved organizational efficiency by streamlining volunteer onboarding processes.
  • Promoted environmental awareness with educational workshops and hands-on activities.
  • Boosted fundraising efforts, securing valuable donations through targeted campaigns.
  • Used voter registration by contacting potential voters, assisting them with registration difficulties, and encouraging them to vote.
  • Used campaign strategy by participating in team development, gaining new insights, identifying undecided voters, and organizing press conferences.

Education

Associate of Science -

Valencia College
Orlando, FL

Associate of Science - Theological Studies

JGOC Bible College
Orlando, FL
02.2013

Skills

  • Staff Management
  • Operations Management
  • Budget Control
  • Community Organizing
  • Training and Development
  • Policy Development and Enforcement
  • Logistics Management
  • Charismatic Leader
  • Government relations

Accomplishments

  • Completed Westgate Management Training and Certified Field Training Programs
  • Dr. Phillips Center Manager of the Quarter
  • Successfully managed renovations of Westgate Resort's Corporate Ocoee Gym
  • Co-managed Salto lock installment at Westgate Villas
  • Implemented Corporate Housekeeping HotSos system
  • Created Bright Idea initiative for Corporate Facilities division

Affiliations

  • Member of Phi Beta Sigma Fraternity Inc.

Timeline

Volunteer

Bracy-Davis For Florida House District 40
05.2022 - 11.2022

Director of Corporate Housekeeping

WESTGATE RESORT
05.2022 - Current

Founder and President

Tribe Mentoring Group
09.2020 - Current

Volunteer

Obama 2008 & Obama 2012 Presidential Campaign
07.2007 - 11.2012

Associate of Science -

Valencia College

Associate of Science - Theological Studies

JGOC Bible College

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Josiah Moore