Josiah Robinson
Winter Garden,FL
Summary
Dynamic and adaptable Hood Technician with a proven track record at Chris Demensai, enhancing vehicle reliability and client satisfaction through expert maintenance and diagnostic skills. Adept at fostering positive relationships and efficiently managing high-stress situations, I bring a blend of technical expertise in suspension systems and exceptional customer service abilities to the table. Professional Hood Technician with strong commitment to workplace safety and efficiency. Skilled in diagnosing and repairing mechanical issues, maintaining high standards, and ensuring optimal performance. Strong focus on team collaboration, adaptability, and delivering consistent results in fast-paced environments. Reliable and flexible, with key skills in ventilation systems, troubleshooting, and preventative maintenance.
Overview
2
2
years of professional experience
Work History
Hood Technician
Chris Demensai
09.2024 - Current
- Performed preventative maintenance on vehicles, resulting in reduced long-term costs for clients and improved vehicle reliability.
- Assisted management in inventory control efforts, tracking parts usage and promptly reporting shortages or discrepancies as necessary.
- Ensured accurate record-keeping by thoroughly documenting all services performed on each vehicle as per company guidelines.
- Conducted comprehensive road tests after completing repairs, ensuring optimal vehicle performance before returning it to the client.
- Displayed adaptability by quickly acclimating to the unique needs of each customer and their specific vehicle make or model.
- Contributed to team success by assisting fellow technicians with challenging repairs or diagnostics when needed.
- Improved shop productivity by maintaining a clean and organized work area, enabling quick access to tools and equipment.
- Maintained up-to-date knowledge of industry trends, attending training sessions and workshops as necessary to enhance expertise.
- Skillfully utilized diagnostic tools to accurately identify automotive system issues and recommend appropriate solutions.
- Continually sought out opportunities for professional development within the automotive industry, staying abreast of emerging trends and technologies in order to better serve clients.
Fresh Kitchen
Darci Mcallister
08.2022 - Current
- Collaborated with coaching staff to create personalized training plans for optimal results.
- Fostered positive relationships with teammates, creating an environment conducive to collective success and personal growth within the team dynamic.
- Reduced opponents'' batting averages by maintaining composure under pressure during high-stakes games.
- Enhanced team performance by developing and implementing effective pitching strategies.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Restocked and organized merchandise in front lanes.
Chilis Grill & Bar
Matt Dickey
07.2024 - 08.2024
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Self-motivated, with a strong sense of personal responsibility.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
Education
High School Diploma -
Horizon High School
10393 Seidal Rd, Winter Garden, FL 3478705-2024
Skills
- Suspension System Knowledge
- Spray Gun Operation
- Insurance knowledge
- Food presentation
- Safe Food Handling
- Food safety knowledge
- Problem-Solving
- Customer Service
Timeline
Hood Technician
Chris Demensai
09.2024 - Current
Chilis Grill & Bar
Matt Dickey
07.2024 - 08.2024
Fresh Kitchen
Darci Mcallister
08.2022 - Current
High School Diploma -
Horizon High School