Josiah Shoulders
Westchester County,NY
Summary
Ambitious and business-minded professional with a proven track record in customer service and leadership, complemented by entrepreneurial experience in launching multiple youth ventures; including established a self-care box business at age 15, followed by a shoe reselling venture at age 18, and a talent booking agency by age 20. A motivated student equipped with knowledge in informatics and programming, demonstrating a strong commitment to community service alongside an impressive academic record. Eager to leverage diverse skills and experiences to contribute effectively in dynamic environments.
Overview
3
3
years of professional experience
Work History
Server / Waiter
Cipriani/Exquisite Staffing LLC
05.2023 - Current
- Accommodate guests by assisting with seating and taking orders.
- Handle guest belongings and manage coat room responsibilities.
- Serve guests efficiently in a fast-paced environment, ensuring high service satisfaction.
- Maintain cleanliness and organization of event dining areas.
- Follow up with guests consistently and fulfill additional requests promptly.
Server / Waiter
1730 Wine Bar
06.2022 - 03.2023
- Assist guests with menu selection and promote highlighted items.
- Respond to inquiries regarding meal preparation and service.
- Upsell appetizers, beverages, and desserts to maximize guest check averages.
- Coordinate with kitchen staff to ensure timely and accurate order preparation.
- Support team members to maintain efficiency during peak hours.
- Collect payments and reconcile transactions.
Education
Business Economics
SUNY Albany
01-2027
Bronxdale High School
06-2023
Skills
- Customer service
- Guest engagement
- Business development
- Strategic business thinking
- Revenue growth techniques
- Effective time management
- Results-driven professional
- Food safety management
- Event catering
- Proficient in POS technology
COMMUNITY INVOLVMENT
Assist my church and local organizations in distributing food to the homeless and families in need.
Timeline
Server / Waiter
Cipriani/Exquisite Staffing LLC
05.2023 - Current
Server / Waiter
1730 Wine Bar
06.2022 - 03.2023
Business Economics
SUNY Albany
Bronxdale High School