Myya Mcneil
Greensboro,NC
Summary
Dynamic and results-driven professional with extensive experience in customer service at IHOP. Proven ability to enhance guest experiences through attentive service and effective communication. Skilled in POS systems and food safety, consistently maintaining a clean environment while fostering teamwork and client relations. Recognized for resolving disputes and ensuring customer satisfaction.
Overview
1
1
Certification
2
2
years of professional experience
Work History
Server / Waiter
IHOP – Lucinda Management
Knightdale, NC
01.2025 - 08.2025
- Delivered attentive customer service while addressing questions and guest needs.
- Recommended menu items based on customer preferences and dietary restrictions.
- Promoted daily menu features and explained options to enhance the guest dining experience.
- Maintained a clean dining area by clearing tables, sanitizing surfaces, and restocking supplies.
- Followed food safety and hygiene standards to support a safe dining environment.
- Communicated with team members to coordinate table assignments and efficiently seat.
- Processed cash payments accurately using a POS system and maintained a balanced cash drawer.
Cashier
Panera Bread
Garner, NC
01.2024 - 12.2024
- Processed cash, credit card, and electronic payments accurately and efficiently.
- Maintained and reconciled cash drawer, swiftly resolving discrepancies to uphold financial accuracy.
- Processed customer orders accurately in fast-paced drive-thru environment, ensuring timely service.
- Delivered friendly, professional customer service by effectively addressing customer questions and concerns.
- Displayed a positive and professional attitude while serving customers during busy shifts.
- Maintained a clean, organized workspace while following food safety guidelines.
- Prepared and assembled sandwiches, wraps, and salads according to customer specifications.
Education
University Student - Clinical Psychology
University of North Carolina at Greensboro (UNCG)
Greensboro, NC09-2026
High School Diploma -
Cleveland High School
Clayton, NC05-2025
Some College (No Degree) - Psychology
Johnston Community College
Smithfield, NCSkills
- Customer Service
- Order Taking
- POS Systems
- Food Safety
- Safe food handling
- Drink Service
- Beverage Service
- Hospitality
- Team Coordination
- Teamwork
- Attention to Detail
- Time Management
- Listening skills
- Interpersonal Communication
- Dispute management
- Client relations
Certification
Pre-Professional Certification in Family and Community Services, American Association of Family and Consumer Sciences (AAFC) | 2024-01 – 2027-01, Foundational preparation in family dynamics, community engagement, and service planning.
LANGUAGES
English
Timeline
Server / Waiter
IHOP – Lucinda Management
01.2025 - 08.2025
Cashier
Panera Bread
01.2024 - 12.2024
University Student - Clinical Psychology
University of North Carolina at Greensboro (UNCG)
High School Diploma -
Cleveland High School
Some College (No Degree) - Psychology
Johnston Community College