Multi-tasking Team Leader well-known for executing successful, new [Type] initiatives. Creates dynamic and positive workplace culture to align with organizational mission and values. Trains new hires and mentors struggling workers to achieve overall team success.
Overview
3
3
years of professional experience
Work History
Team Leader
Quik Trip Co
11150 St Charles Rock Rd, St Ann, MO 63074
08.2021 - Current
Strengthened company's business by leading implementation of 24 hour drive thru business
Trained, coached, and mentored staff to ensure smooth adoption of new programs
Increased sales by 20% in 18 months
Motivate team to create friendly environment for customers
Complete monthly inventory, identifying over/understocking to improve ordering for next quarter
Establishment of high level relationships with key customers
Established a greater standard with my coworkers than was being provided
Helped higher positions with management, audits, cash count, deliveries, inventory, training est.
Monitored team performance and provided constructive feedback to increase productivity and maintain quality standards.
Worked with team to identify areas of improvement and devised solutions based on findings.
Built strong relationships with customers through positive attitude and attentive response.
Established open and professional relationships with team members to achieve quick resolutions for various issues.
Cook
Pizza Hut Co
2440 W Clay St, St Charles, MO 63301
09.2020 - 06.2021
Displayed Hard Work and High Standards
Created a more positive and safer environment for both coworkers and customers alike
Established bonds with co-workers and customers
Assisted in inventory improvement and product quality.
Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
Prepared food items in compliance with recipes and portioning control guidelines.
Checked for quality, kept track of old and new items and rotated stock to confirm freshness of food and ingredients.
Education
High School Diploma -
St Charles High
Saint Charles, MO
05.2022
Certificate - Small Engine Mechanics And Repair Technology
Lewis And Clark Career Center
05.2022
Skills
Continuous Improvement Strategies
Giving Constructive Feedback
Attention to Detail
Intelligence Gathering
Analytical Thinking
Cash Register Operations
Overcoming Obstacles
Smart Goals
Additional Information
Awards
, Regional store Awards | Divisional store Awards | State, regional, and divisional, wrestling awards
Timeline
Team Leader
Quik Trip Co
08.2021 - Current
Cook
Pizza Hut Co
09.2020 - 06.2021
High School Diploma -
St Charles High
Certificate - Small Engine Mechanics And Repair Technology