Josiah Guillory
Tomball,Texas
Summary
Dynamic professional with expertise in customer service and social media management, renowned for fostering team collaboration and proactively solving problems to boost customer satisfaction and operational efficiency in fast-paced settings.
Overview
8
8
years of professional experience
Work History
Social Media Marketing Intern
Lone Star College System
Tomball, Texas
08.2025 - Current
- Created engaging social media content across various platforms to enhance audience interaction.
- Conducted market research to identify and analyze current social media trends.
- Managed social media accounts, ensuring timely scheduling of posts.
- Collaborated with marketing team on effective campaign strategies and initiatives.
Barista
Just Love Coffee
Tomball, Texas
05.2025 - 08.2025
Cashier Team Lead
Walgreens
Tomball, Texas
12.2022 - 04.2025
- Supervised cashier team to optimize transaction processing efficiency.
- Addressed customer inquiries and resolved issues to maintain satisfaction levels.
- Monitored team performance, providing feedback to drive improvement.
- Scanned, priced, and bagged groceries rapidly to minimize wait times.
Lead Barback
Bayou and Bottle
Houston, TX
11.2021 - 09.2022
- Maintained cleanliness and organization of kitchen and dining area.
- Ensured high standards of customer service during fast-paced, high-volume shifts.
- Collaborated with bartenders to enhance workflow and service efficiency during peak hours.
- Studied cocktail recipes to assist bartenders in drink preparation.
- Prepared garnishes and ingredients to support bartending operations efficiently.
- Engaged customers with friendly conversation to promote a welcoming atmosphere.
- Greeted regular patrons by name and informed them about new promotions.
Barista Shift Supervisor
Cafe Marrese
Tomball, Texas
08.2017 - 11.2021
- Trained new baristas in beverage preparation, customer service, cash handling, and safety standards.
- Set clear goals and expectations for trainees to ensure job readiness.
- Supervised daily operations, optimizing workflow and maintaining high service standards.
- Ensured café cleanliness by adhering strictly to health and safety regulations.
- Collaborated with team to develop seasonal beverages and promotions.
- Managed cash handling procedures, ensuring transaction accuracy and secure deposits.
Education
Bachelor of Arts - Marketing
Lone Star College
Houston, TX06-2028
Skills
- Social media management
- Content creation
- Market research
- Customer service
- Team collaboration
- Project management
- Brand development
- Efficient multitasking
- Attention to detail
- Service speed
- Goal setting
Affiliations
Participated in photoshoots for Lone Star College Marketing Campaigns
Timeline
Social Media Marketing Intern
Lone Star College System
08.2025 - Current
Barista
Just Love Coffee
05.2025 - 08.2025
Cashier Team Lead
Walgreens
12.2022 - 04.2025
Lead Barback
Bayou and Bottle
11.2021 - 09.2022
Barista Shift Supervisor
Cafe Marrese
08.2017 - 11.2021
Bachelor of Arts - Marketing
Lone Star College