Josias Gonzalez

As a host, my role focused on creating a welcoming and organized dining experience for guests. Key responsibilities included greeting and seating guests, managing reservations and waitlists, coordinating with servers, and maintaining a clean front-of-house area. Over 18 months in this role, I honed my customer service and communication skills, effectively handled high-pressure situations during peak hours, and contributed to smooth restaurant operations. My dedication to guest satisfaction and teamwork made me an integral part of the restaurant’s success.

As a front desk sales associate at a gym, my main focus is creating a welcoming environment for everyone who walks in. I greet members, check them in, and help with any questions about memberships, classes, or services. A big part of my job is promoting and selling memberships, personal training packages, and gym merchandise. I also handle administrative tasks like scheduling, processing payments, and keeping the front desk area clean and organized. My goal is to make sure every member has a great experience while helping the gym grow.

As a sales associate at Foot Locker, my main goal is to help customers find the perfect products while providing excellent service. I greet customers, assist them with finding the right shoes, apparel, or accessories, offer recommendations based on their needs, and especially make sales. I also handle tasks like processing transactions, restocking shelves, and keeping the store clean and organized. It’s all about creating a positive shopping experience and helping customers feel confident in their choices.