JOSIE ALANNA SIMS
Mooreville
Summary
Dedicated and compassionate professional with a Bachelor of Science in Psychology from Mississippi University for Women and current graduate student at the University of West Alabama pursuing a Master’s in Clinical Mental Health Counseling. Experienced in customer service and administrative support in healthcare and retail settings. Strong interpersonal, communication, and organizational skills with a focus on helping others and building a foundation for a future in private practice.
Overview
5
5
years of professional experience
Work History
Assistant / Receptionist
Dr. James Lane, PhD
06.2025 - Current
- Managed front desk operations, ensuring efficient patient check-in and appointment scheduling.
- Developed and maintained organized filing systems for patient records and documents.
- Assisted patients with inquiries, providing information on services and procedures.
- Coordinated communication between patients and healthcare providers to enhance service delivery.
Sales Associate
Twigs Nursery and Landscaping
01.2023 - Current
- Established strong relationships with customers, fostering loyalty through exceptional service experiences.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
Photographer
Owner of JSims Photography
01.2022 - Current
- Captured high-quality images for diverse clients, enhancing JSims Photography's portfolio and reputation.
- Developed creative concepts for photo shoots, aligning with client visions.
- Managed post-production processes, ensuring the timely delivery of edited photographs to clients.
- Established efficient workflow systems that improved project turnaround times and client satisfaction rates.
Receptionist
Dr. James Lane, PhD
01.2021 - 01.2022
- Managed front desk operations to ensure efficient patient flow and appointment scheduling.
- Provided exceptional customer service, addressing patient inquiries and resolving issues promptly.
- Coordinated communication between patients and healthcare staff, enhancing overall office efficiency.
Education
Master of Science - Clinical Mental Health Counseling
University of West Alabama
Livingston, AL12.2026
Bachelor of Science - Psychology
Mississippi University For Women
Columbus, MS05.2024
Associate of Arts -
Itawamba Community College
Fulton, MS01.2022
Skills
- Office administration
- Client scheduling
- Documentation management
- Confidentiality maintenance
- Communication skills
- Team collaboration
- Problem resolution
- Service-oriented mindset
Timeline
Assistant / Receptionist
Dr. James Lane, PhD
06.2025 - Current
Sales Associate
Twigs Nursery and Landscaping
01.2023 - Current
Photographer
Owner of JSims Photography
01.2022 - Current
Receptionist
Dr. James Lane, PhD
01.2021 - 01.2022
Master of Science - Clinical Mental Health Counseling
University of West Alabama
Bachelor of Science - Psychology
Mississippi University For Women
Associate of Arts -
Itawamba Community College