Motivated professional eager to embrace new challenges. Demonstrates strong work ethic, adaptability, and exceptional interpersonal skills. Proven ability to work independently and rapidly acquire new competencies.
Overview
3
3
years of professional experience
Work History
Craft Cocktail Bartender
Legacy Food Hall
Plano, TX
03.2025 - Current
Describe drink flavors and taste profiles, assisting customers in making informed ordering decisions.
Manage accurate bar tabs and process cash and credit card transactions efficiently.
Multitask effectively in fast-paced environments to maintain service quality.
Ensure legal compliance while mixing drinks, prioritizing safety and responsibility.
Foster positive customer experiences through attentive service and engagement.
Maintain professionalism under pressure, contributing to a vibrant bar atmosphere.
Merchandise and VIP Manager
RNC Entertainment
The Colony, TX
07.2023 - 01.2025
Managed merchandise for several high-profile artists during seven-week U.S. tour.
Collaborated with venue managers to accurately assess inventory based on capacity and sales.
Monitored merchandise stands to ensure optimal display and address sales discrepancies.
Handled merchandise sales at smaller venues through effective transportation and setup strategies.
Coordinated with venue management for proper credentials and space allocation.
Oversaw artist meet and greet by managing purchaser lists and assigning credentials.
Communicated scheduling and placement details to enhance attendee experience.
Upsold additional meet and greet options to increase revenue opportunities.
Box Office Manager
Lava Cantina
The Colony, TX
04.2022 - 01.2025
Scheduled weekly staff for box office, concierge, and guest services based on ticket sales.
Comprehended contract terminology and transferred details to online platform for event promotion.
Generated weekly cash, profit and loss, and settlement reports for management review.
Ensured proper check-in procedures at all entry points prior to events.
Assigned credentials according to ticket types and venue capacity to manage access.
Facilitated event check-ins, maintaining adherence to established procedures.
Communicated timely with superiors and artist management regarding event details and ticket counts.
Education
Bachelor of Science - Recreation And Sport Management
Coastal Carolina University
Conway, SC
05-2019
Skills
Dependability
Effective communication
Performance analysis
Attention to detail
Upselling strategies
Customer service
Microsoft
Affiliations
Writing poetry
Researching and staying up to date on new music and artists
Learning guitar
Timeline
Craft Cocktail Bartender
Legacy Food Hall
03.2025 - Current
Merchandise and VIP Manager
RNC Entertainment
07.2023 - 01.2025
Box Office Manager
Lava Cantina
04.2022 - 01.2025
Bachelor of Science - Recreation And Sport Management