Summary
Overview
Work History
Education
Skills
Affiliations
Timeline
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Josie Bonenfant

Argyle,TX

Summary

Motivated professional eager to embrace new challenges. Demonstrates strong work ethic, adaptability, and exceptional interpersonal skills. Proven ability to work independently and rapidly acquire new competencies.

Overview

3
3
years of professional experience

Work History

Craft Cocktail Bartender

Legacy Food Hall
Plano, TX
03.2025 - Current
  • Describe drink flavors and taste profiles, assisting customers in making informed ordering decisions.
  • Manage accurate bar tabs and process cash and credit card transactions efficiently.
  • Multitask effectively in fast-paced environments to maintain service quality.
  • Ensure legal compliance while mixing drinks, prioritizing safety and responsibility.
  • Foster positive customer experiences through attentive service and engagement.
  • Maintain professionalism under pressure, contributing to a vibrant bar atmosphere.

Merchandise and VIP Manager

RNC Entertainment
The Colony, TX
07.2023 - 01.2025
  • Managed merchandise for several high-profile artists during seven-week U.S. tour.
  • Collaborated with venue managers to accurately assess inventory based on capacity and sales.
  • Monitored merchandise stands to ensure optimal display and address sales discrepancies.
  • Handled merchandise sales at smaller venues through effective transportation and setup strategies.
  • Coordinated with venue management for proper credentials and space allocation.
  • Oversaw artist meet and greet by managing purchaser lists and assigning credentials.
  • Communicated scheduling and placement details to enhance attendee experience.
  • Upsold additional meet and greet options to increase revenue opportunities.

Box Office Manager

Lava Cantina
The Colony, TX
04.2022 - 01.2025
  • Scheduled weekly staff for box office, concierge, and guest services based on ticket sales.
  • Comprehended contract terminology and transferred details to online platform for event promotion.
  • Generated weekly cash, profit and loss, and settlement reports for management review.
  • Ensured proper check-in procedures at all entry points prior to events.
  • Assigned credentials according to ticket types and venue capacity to manage access.
  • Facilitated event check-ins, maintaining adherence to established procedures.
  • Communicated timely with superiors and artist management regarding event details and ticket counts.

Education

Bachelor of Science - Recreation And Sport Management

Coastal Carolina University
Conway, SC
05-2019

Skills

  • Dependability
  • Effective communication
  • Performance analysis
  • Attention to detail
  • Upselling strategies
  • Customer service
  • Microsoft

Affiliations

  • Writing poetry
  • Researching and staying up to date on new music and artists
  • Learning guitar

Timeline

Craft Cocktail Bartender

Legacy Food Hall
03.2025 - Current

Merchandise and VIP Manager

RNC Entertainment
07.2023 - 01.2025

Box Office Manager

Lava Cantina
04.2022 - 01.2025

Bachelor of Science - Recreation And Sport Management

Coastal Carolina University