Josie Briant

• Promoted services and organized meetings through ongoing prospecting initiatives
• Conducted telemarketing and scheduled appointments with prospective clients and business contacts
• Managed and updated client information using Customer Relationship Management (CRM) software
• Coordinated with the Sales Management Team to align strategies and goals
• Streamlined sales processes to improve efficiency and effectiveness in reaching target goals
• Developed and maintained strong communication channels with clients to ensure their needs were met
and to build long-term relationships

• Led operations for the food and beverage department while providing essential day-to-day oversight to team members and floor operations
• Exemplified exceptional communication skills through collaborative problem-solving with a cross- functional team throughout the workday; worked as a team to market and fulfill customer needs
• Coached and mentored direct reports, ensuring growth opportunities; created high levels of morale and fostered teamwork
• Directed team meetings to evaluate site production, promptly addressed customer feedback, and implemented strategic improvements
• Enhanced hospitality management skills by overseeing employee scheduling, new hire onboarding, and staff performance evaluations.

• Developed and sustained collaborative and productive working relationships with colleagues, enhancing overall project efficiency and communication for students
• Managed classroom behavior by establishing and upholding clear rules and procedures, promoting a conducive learning environment
• Tracked and supported individual student progress; adjusting teaching strategies based on student's needs

GPA: 3.4

• Dean's List [2023-2024]
• Tommie Marketing Club - Member
• Women in Business - Member
• Study Abroad: Rome, Italy, Business Administration

• 3.75 GPA
• Honor Roll 2017-2021
• National Honors Society Member
• Extracurricular Activities: Varsity Gymnastics, Volleyball