Josie Brown
Nesbit,MS
Summary
Personable and dedicated customer service representative with extensive experience in industry. Solid team player with upbeat, positive attitude and proven skill in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Articulate, enthusiastic and results-oriented with demonstrated passion for building relationships, cultivating partnerships and growing businesses.
Overview
4
4
years of professional experience
2024
2024
years of post-secondary education
Work History
Beauty Advisor/Task Associate
Ulta Beauty Inc.
Southaven, MS
2025.07 - Current
- Advised customers on beauty products and skincare solutions.
- Assisted in inventory management and restocked shelves as needed.
- Created a positive shopping experience for each customer through effective communication skills.
- Watched for and recognized security risks and thefts to prevent or handle situations.
- Maintained cleanliness and organization of sales floor and product displays.
Sales Associate
H&M Hennes & Mauritz
Southaven, MS
2024.09 - 2025.07
- Assisted customers in selecting merchandise and provided product information.
- Maintained visual standards by organizing displays and stocking shelves.
- Processed transactions accurately using point-of-sale systems.
- Helped customers find specific products, answered questions, and offered product advice.
- Provided excellent customer service while promoting loyalty programs to increase sales potential.
Concessions Manager
Snowden Grove Park
Southaven, Mississippi
2021.07 - 2024.04
- Assisted in daily operations of food and beverage service areas.
- Handled cash transactions and maintained accurate financial records.
- Supported inventory management by tracking product stock levels.
- Resolved customer complaints through effective communication and problem-solving.
- Trained employees on additional job positions to maintain coverage of roles.
Education
Desoto Central Highschool
Southaven, MSSkills
- Customer service
- Product knowledge
- Inventory management
- Sales strategy
- Customer relationship management
- Conflict resolution
- Quality assurance
- Verbal and written communication
- Merchandise restocking
- Retail experience
- Flexibility and adaptability
- Active listening
- Sales expertise
- Customer engagement
- Safety practices
- Customer satisfaction
- Plan-o-gram implementation
Affiliations
Model- Memphis Fashion Week & on the cover for Memphis Magazine (2022)
Guest speaker & Model- Memphis Indie Film Festival (2022)
Timeline
Beauty Advisor/Task Associate
Ulta Beauty Inc.
2025.07 - Current
Sales Associate
H&M Hennes & Mauritz
2024.09 - 2025.07
Concessions Manager
Snowden Grove Park
2021.07 - 2024.04
Desoto Central Highschool