Josie Entwistle
Brookings,SD
Summary
Offering friendly and professional demeanor, ready to learn and excel in dynamic restaurant environment, bringing understanding of effective table management and guest interaction, coupled with ability to quickly adapt to new tasks. Ready to use and develop communication and customer service skills in hostess role.
Overview
3
3
years of professional experience
Work History
Server/Cashier
Dakota Bank Center
Brookings, SD
05.2024 - Current
- Provided excellent customer service in fast-paced dining environment.
- Took orders accurately and communicated special requests to kitchen staff.
- Maintained cleanliness and organization of dining area throughout shifts.
- Resolved customer complaints promptly, ensuring satisfaction and repeat business.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Cultivated warm relationships with regular customers.
- Set positive tone for entire dining experience as first point of contact for incoming guests.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
Server/Cashier
Optimists Club
Brookings, SD
08.2023 - 05.2025
- Delivered exceptional customer service, addressing inquiries and resolving issues promptly.
- Maintained accurate cash drawer, conducting regular audits to ensure accuracy.
- Welcomed customers and helped determine their needs.
- Operated cash drawer for cash with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
Education
Music Performance(voice)
University of Minnesota Duluth
Duluth, MN05-2029
High School Diploma -
Brookings High School
Brookings SD05-2025
Skills
- Strong work ethic
- Exceptional customer service
- Cash handling
- Guest engagement
- Hospitality service expertise
- Safe food handling
- Menu memorization - presentation
- Food running
- High volume dining
- Team collaboration
- Guest seating
- Table setting knowledge
Timeline
Server/Cashier
Dakota Bank Center
05.2024 - Current
Server/Cashier
Optimists Club
08.2023 - 05.2025
Music Performance(voice)
University of Minnesota Duluth
High School Diploma -
Brookings High School