- Enjoy participating in outdoor activities for overall physical and mental well-being (Hiking, camping, barbecuing, gardening)
- Passionate about balancing physical health with mental and emotional wellness
- Regularly practice mindfulness and meditation for overall wellness
- Yoga, Breathwork
- Enjoy cooking, mindful eating, creative and fun culinary creation
- Hosting friends and family for home-cooked meals, wholesome gatherings, and fun events
- Reading, writing, and research - Expansion of the mind
- Community building and involvement - I host a meditation circle weekly, and recently put together a book club centered around spiritual/self growth/self love books My goal being to bring like minded people together
- Plants! I caught the houseplant bug over the pandemic My collection has thinned out quite a bit now, but I'll always be a sucker for houseplants I plant an outdoor garden every summer as well
Josie Hoekenga
Eureka,NV
Summary
Versatile and dynamic professional with a proven track record at Eureka Depot, adept in fostering team collaboration and enhancing operational efficiency. Excelled in event planning and content creation, showcasing exceptional adaptability and communication skills. Achieved significant improvements in customer satisfaction and operational workflows, leveraging tech-savviness and a strong work ethic. Certified in a wide variety of holistic healing techniques, showcasing passion to assist others' wellbeing.
Overview
5
5
years of professional experience
Work History
Lead Barista/Manager on Duty
Eureka Depot
07.2023 - Current
- Maintained accurate inventory counts to meet customer demands and sustain operations.
- Utilized strong communication skills to foster a collaborative work environment among team members, resulting in increased productivity.
- Consistently maintained a clean and organized workspace, adhering to health and safety regulations.
- Resolved customer complaints quickly and professionally, maintaining positive relationships with patrons.
- Mentored new staff members on proper techniques for espresso preparation and milk steaming, ensuring high-quality beverages.
- Contributed to the establishment''s reputation for high-quality service by consistently exceeding customer expectations and maintaining a strong knowledge of menu offerings.
- Collaborated with the owner to develop innovative beverage recipes, increasing sales and customer satisfaction.
- Managed Social Media posts across Facebook and Instagram platforms, communicating and marketing to our community
Personal Assistant to the Owner
Two Bitch Bourbon
05.2022 - 06.2023
- Responded to emails and other correspondence to facilitate communication between events and vendors.
- Maintained an organized Airbnb reservations for the owner which facilitated smooth stays in the lodge.
- Maintained an organized schedule that was subject to last minute changes and call ins.
- Always had to be aware of travel plans and schedule of my employer as they traveled back and forth from several cities, making sure to coordinate communication between them, myself, and our team in an efficient and effective way
- Improved function of events by providing assistance in decorating, planning activities, creating pamphlets, making gift baskets, drink booklets, party favors etc.
- Used Excel to document information for events; dates, vendor names, emails, and mailing addresses
- Provided multifaceted services to career professionals by running errands, managing mail, scheduling appointments, and arranging transportation.
- Responded to emails and other correspondence to facilitate communication and enhance business processes.
Dog Training Assistant
Limitless Canine
08.2021 - 01.2022
- General care for client dogs; treadmill, walks, baths, treat training, leash training, socialization, etc.
- Photography and content creation for my trainer: videos and pictures of her and I interacting with client dogs, instructional videos, training examples, progress log, etc.
- Organized training materials inventory, streamlining access to resources for trainers and clients, and dogs.
- Enhanced progress between my trainer and her clients through effectively contributing to training of almost all of our client dogs
- Assisted in evaluation of training effectiveness through client analysis, troubleshooting, creating plans and goals for behavioral solutions, etc.
- Monitored client dogs' progress throughout training programs using various assessment tools; identified areas for improvement, communicated my findings to my trainer, and provided additional support as needed.
- Went along with my trainer throughout her day to watch over dogs, remaining consistent with behavioral correction throughout distracting tasks such as, shopping, looking at properties, getting coffee or lunch, working on mundane daily tasks, etc.
Plant Nursery Worker
Llamas Plant Nursery
02.2020 - 08.2020
- Demonstrated adaptability while working across diverse roles, including propagation, maintenance, retail support, and customer service functions as needed within the nursery setting.
- Maximized plant growth and vitality by carefully pruning, trimming, and shaping various species as needed.
- Facilitated efficient restocking processes by diligently unloading deliveries of new plants and supplies upon arrival.
- Reduced plant loss by promptly identifying pests or diseases and applying appropriate treatments.
- Facilitated general care for all plants including watering 2-3 times a day.
- Demonstrated effective costumer service by assisting all costumers to the nursery with knowledge of plant species and growth requirements, helping them make good choices for their yard, and enabling them to walk away with the tools and information they need to have success with their plants.
Education
Certificate - Energetic Healing
AWAKE
Online Course11-2023
High School Diploma -
Eureka County High School
Eureka, NV06-2020
Skills
- Adaptability to change
- Listening and Communication
- Maintaining schedules and calendars
- Travel arrangements
- Document/Email preparation
- Presentation/Content creation
- File organization
- Meeting coordination
- Tech-savviness
- Time management
- Strong work ethic, resourceful
- Project planning, business correspondence
- Multitasking and organization
- Event planning
- Complex Problem-solving
- Database entry
- Operations support
- Staff collaboration
Interests
Timeline
Lead Barista/Manager on Duty
Eureka Depot
07.2023 - Current
Personal Assistant to the Owner
Two Bitch Bourbon
05.2022 - 06.2023
Dog Training Assistant
Limitless Canine
08.2021 - 01.2022
Plant Nursery Worker
Llamas Plant Nursery
02.2020 - 08.2020
Certificate - Energetic Healing
AWAKE
High School Diploma -
Eureka County High School
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