Josie McGowan
Springboro
Summary
Professional hospitality worker with extensive experience in delivering high-quality service in busy dining settings. Known for strong focus on teamwork and achieving customer satisfaction. Versatile and reliable, adapting to changing needs and ensuring smooth operations through excellent communication and problem-solving skills.
Overview
3
3
years of professional experience
Work History
Server
Gameday Grille and Patio
Waynesville, Ohio
01.2022 - 01.2025
- Delivered a high level of customer service in a fast-paced restaurant environment.
- Managed payment processing and currency exchanges accurately and efficiently.
- Demonstrated leadership by helping train new hires and supporting shift operations.
Education
No Degree - Exploratory studies
Miami University
Oxford, OhioHigh School Diploma -
Centerville High School
Centerville, Ohio05-2025
Skills
- Communication (Verbal & Written)
- Teamwork & Collaboration
- Customer Service
- Time Management & Organization
- Conflict Resolution
- Attention to Detail
- Leadership & Problem Solving
- Adaptability & Flexibility
- Google Workspace (Intermediate)
- Graphic Design: Canva, Adobe Photoshop & Illustrator (Intermediate)
- Strong work ethic
- Guest engagement
- Cash handling
Timeline
Server
Gameday Grille and Patio
01.2022 - 01.2025
No Degree - Exploratory studies
Miami University
High School Diploma -
Centerville High School
CLUB AND COMMUNITY INVOLVEMENT
- Centerville Lady Elks Lacrosse, Youth Lacrosse Coach, 2022, 2025, Led training sessions and encouraged team development for youth players., Fostered teamwork, communication, and positive sportsmanship.
- Centerville Lady Elks Lacrosse, Mulch Delivery Fundraiser, 2025, Assisted with logistics, teamwork, and customer delivery for fundraising initiatives.