Josie Parra
Hacienda Heights,CA
Summary
Dedicated and adaptable professional with a proactive attitude and the ability to learn quickly. Strong work ethic and effective communication skills. Eager to contribute to a dynamic team and support organizational goals.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Intake Coordinator
Exodus Recovery
Los Angeles
2020.09 - Current
- . Provides initial contact for the Urgent Care Centers for community providers to include hospital emergency departments, PMRT and Smart Teams, Law Enforcements Mental Health Clinics, DCFS and patients and family. Verifies medical clearance criteria is met. County mobile teams and others.
- Screens for appropriate referrals and and assists in arranging admission to the Urgent Care Centers.Collects and documents the necessary financial and demographic data from patient and obtains necessary signatures, clarifies hospital policies and Hipaa laws, creates and distributes the relevant registration and admission paperwork.
- Obtains necessary authorizations, pre-certifications, and billing data from all recognized payer sources for medical office/urgent care services performed; Verifies patient identity and insurance eligibility/benefits.
- Communicates daily with the Urgent Care Center staff members on any incoming admissions.
- Informs nursing staff of date, time and any medical problems of any admissions
- Consults with Nursing Director or designee for clarification as required and indicated medical clearance.
- Ensure the census flow is maximized at all the Urgent Care Centers
- Know Urgent Care Center census at all times when on shift.
METAL HEALTH WORKER
EXODUS RECOVERY, INC
Los Angeles , CA
2012.01 - 2020.09
- Provided 1:1 patient supervision, and document patient's behavior
- Recorded vital signs, collect specimens and conduct drug screen, 10 minutes round checks for safety
- Assist in patient's seclusion/restraint utilizing ‘handle with care ‘techniques
- Assist clients with transportation and with Spanish translation
- Develop relationships with patients to encourage trust, while listening and interpreting their needs and concerns
- Assist clients with personal hygiene as well as food preparation and feeding
- Assist with admission paper work, and phone calls
- Intake registration- gathers information about clients, verifies insurance, and obtains medical and psychiatric history.
Peer Advocate
EXODUS RECOVERY, INC
Los Angeles , California
2010.09 - 2012.01
- Assist and provide an ongoing care for up to 6 patients at a time, 10 minutes round check for safety, and assist with activities of daily living
- Monitor and document patient's behavior, assist staff with vital signs, collect specimens
- Notify charge Nurse if any drastic behavior problem occurs
- Document, organize and provided feedback on patient's progress
- Answer phones calls and translating
- Evaluated patient behavior and reported changes to clinical team.
Education
Bachelor of Science - Nursing
Career Networks Institute Santa Ana
2024-09
Associate of Arts -
East Los Angeles College
06.2022
High School Diploma -
Los Angeles Computer Science Academy
06.2007
Skills
- Microsoft Office, Excel, Outlook
- Medical terminology knowledge
- Bilingual
- Work ethic
- Time Management
- Customer service excellence
- Task Prioritization
- Friendly, positive attitude.
- Document management
- Interpreting physician orders
- Health care operations
- Regulatory compliance
- Critical thinking, multi-tasked.
- Excellent teamwork skills.
- Verbal, computer and written communication skills.
- Policies and Procedures Adherence
Certification
Certified Peer Advocate 9/2010 Crisis Prevention Institute 2014 American Red Cross- CPR 2019
Timeline
Intake Coordinator
Exodus Recovery
2020.09 - Current
METAL HEALTH WORKER
EXODUS RECOVERY, INC
2012.01 - 2020.09
Peer Advocate
EXODUS RECOVERY, INC
2010.09 - 2012.01
Bachelor of Science - Nursing
Career Networks Institute Santa Ana
Associate of Arts -
East Los Angeles College
High School Diploma -
Los Angeles Computer Science Academy
Certified Peer Advocate 9/2010 Crisis Prevention Institute 2014 American Red Cross- CPR 2019
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