Knowledgeable Case Manager experienced in coordinating care for clients. Proactive and resourceful with strong knowledge of community resources. Strong communicator with passion for helping others.
Overview
22
22
years of professional experience
1
1
Certification
Work History
Case Manager ICMS ERC
Exodus Recovery
10.2022 - 06.2024
Partnered with physicians, social workers, activity therapists, nutritionists and case managers to develop and implement individualized care plans and documented client interactions and interventions in electronic charting systems.
Conducting weekly visitations to various home care facilities, ensuring the well being of the clients.
Evaluated Care Plan every 90 days, Housing Acuity and 5x5 Assessments with DHS using electronic health system (Champ)
Enhanced communication between clients and providers through consistent follow-ups and progress updates.
Achieved positive client outcomes by developing and implementing comprehensive case management plans.
Nurse Assistant
Dynamic Nursing
07.2018 - 06.2022
Offered social support by transporting individuals to events and activities, in addition to medical appointments and shopping trips.
Assisted clients with daily living needs, including bathing and personal grooming, to maintain self-esteem and general wellness.
Kept close eye on client vital signs, administered medications and tracked behaviors to keep healthcare supervisor well-informed.
Maintained clean personal areas and prepared healthy meals to support client nutritional needs.
Medical Technician
Elijah's House
11.2015 - 04.2017
Collected samples of blood, urine and spinal fluid from patients and performed various laboratory tests.
Supported patients needing medical care to relieve patient anxiety and promote positive outcomes.
Participated in continuous quality improvement and performance improvement activities to enhance effectiveness and increase knowledge.
Observed patient behaviors and mental status and notified RN of unusual or potentially dangerous occurrences.
Escorted patients from unit to meals, activities and visitation areas to maintain standard of safety and security.
Nurse Assistant
Select Home Care
11.2012 - 09.2015
Provided assistance in daily living activities by dressing, grooming, bathing and toileting patients.
Kept close eye on client vital signs, administered medications and tracked behaviors to keep healthcare supervisor well-informed.
Maintained clean personal areas and prepared healthy meals to support client nutritional needs.
Supervised daily activities and provided assistance when needed.
Applied mobility assistance knowledge to safely ambulate patients in different spaces involving varying elevations and obstacles.
Kept patients mentally alert by entertaining, conversing and reading aloud to patients.
Documented vitals, behaviors and medications in client medical records.
Clinical Partner /Cardiac Monitor Technician
Cedars Sinai Magical Center
11.2005 - 10.2012
Obtained biological specimens for ordered tests and prepared for laboratory transport.
Maximized patient satisfaction by helping individuals carry out personal tasks such as dressing and walking.
Supported ambulation and physical therapy needs by conducting planned exercise routines.
Assisted patients with mobility needs, including moving to and from beds, organizing wheelchairs and preparing assistive devices.
Cleaned and sterilized equipment after each appointment, changed batteries and checked for malfunctions.
Closely monitored patient condition during tests and alerted cardiac nurse if patient became stressed or conditioned worsened.
Interpreted tests and identified arrhythmias and heart abnormalities on patient's EKG and reported to cardiologist.
Improved patient care by accurately interpreting and reporting cardiac monitor readings.
Increased accuracy of diagnoses by meticulously documenting patients'' ECG data for physician review.
Nursing Assistant
San Gabriel Valley Medical Center
10.2002 - 12.2006
Maximized patient satisfaction by helping individuals carry out personal tasks such as dressing and walking.
Helped patients effectively manage routine bathing, grooming and other hygiene needs.
Supported ambulation and physical therapy needs by conducting planned exercise routines.
Assisted patients with mobility needs, including moving to and from beds, organizing wheelchairs and preparing assistive devices.
Conferred with multidisciplinary healthcare team to help effectively manage patient conditions with regular testing and vitals assessments.
Monitored, tracked and conveyed important patient information to healthcare staff to help optimize treatment planning and care delivery.
Education
Certificate - Electrocardiogram Technician
El Monte - Rosemead Adult School
El Monte, CA
08.2016
Certificate of Achievement - Telecommunications/ Photography
Pasadena City College
Pasadena, CA
06.2014
Certificate - Emergency Medical Technician EMT 1A
Arroyo
El Monte, CA
01.1995
Skills
Privacy and confidentiality
Patient assessments
Charting and clinical documentation
Regulatory Compliance
Conducting intakes
Dementia and Alzheimer's knowledge
Recording vital signs
Documenting behavior
Outpatient care
ICMS ERC Training
DHS Electronic Documentation
Certification
Basic Life Support (BLS)
CNA - Certified Nurse Assistant
EMT - Emergency Medical Technician
CET - EKG Technician
Clinical Translator (Acute Hospital)
MH Awareness & Suicide Prevention
5x5 Assessment & House Acuity Index Training for ERC program.
Services & Case Notes for ERC program.
AED Refresher Course.
Timeline
Case Manager ICMS ERC
Exodus Recovery
10.2022 - 06.2024
Nurse Assistant
Dynamic Nursing
07.2018 - 06.2022
Medical Technician
Elijah's House
11.2015 - 04.2017
Nurse Assistant
Select Home Care
11.2012 - 09.2015
Clinical Partner /Cardiac Monitor Technician
Cedars Sinai Magical Center
11.2005 - 10.2012
Nursing Assistant
San Gabriel Valley Medical Center
10.2002 - 12.2006
Certificate - Electrocardiogram Technician
El Monte - Rosemead Adult School
Certificate of Achievement - Telecommunications/ Photography
Pasadena City College
Certificate - Emergency Medical Technician EMT 1A
Arroyo
Basic Life Support (BLS)
CNA - Certified Nurse Assistant
EMT - Emergency Medical Technician
CET - EKG Technician
Clinical Translator (Acute Hospital)
MH Awareness & Suicide Prevention
5x5 Assessment & House Acuity Index Training for ERC program.