Josie Ramos
Snellville,GA
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
9
9
years of professional experience
Work History
Restaurant Manager
Pupuseria Y Taquieria La Luna
Duluth, GA
03.2016 - Current
- Offered strong customer service skills, keeping customers satisfied and increasing sales by an average of 50% annually
- Assisted in the training of 3 new cashiers
Supervisor
Cleanstar National
Marietta, Georgia
01.2023 - 06.2023
- Managed daily cleaning operations and staff of up to 10 cleaners.
- Supervised the use of chemicals, materials, and equipment for cleaning and maintenance purposes.
- Conducted regular inspections of all areas to ensure that standards are met and maintained.
- Created weekly schedules for staff members to ensure proper coverage in all areas.
Front Desk Clerk
Gwinnett County Voter Registrations & Elections
Lawrenceville, GA
02.2019 - 09.2019
- Greet visitors and guests in a friendly, professional manner.
- Provide the correct information to each guest about their voting rights.
- Problem-solving: Handle a variety of requests and issues.
- Administrative tasks: file, photocopy, and enter data.
- Manage incoming and outgoing mail and packages.
Education
Culinary Arts -
The Art Institute of Atlanta
Atlanta, GA09.2020
High School -
Meadowcreek High School
Norcross, GA05.2016
Skills
- Customer Support
- Effective Time Management
- Hospitality Industry Background
- Advanced Software Knowledge
- Effective Communication
- Proficient In Bilingual Communication
- Commitment to Customer Satisfaction
- Staff Roster Coordination
- Organizational Skills
- Supervisory skills
- Effective Customer Engagement
- Timelines and Scheduling
- Conflict Resolution Strategies
- Conflict Resolution Expertise
- Quickly Adjusts to Change
Timeline
Supervisor
Cleanstar National
01.2023 - 06.2023
Front Desk Clerk
Gwinnett County Voter Registrations & Elections
02.2019 - 09.2019
Restaurant Manager
Pupuseria Y Taquieria La Luna
03.2016 - Current
Culinary Arts -
The Art Institute of Atlanta
High School -
Meadowcreek High School
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