Summary
Overview
Work History
Education
Skills
Timeline
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Josie Ramos

Snellville,GA

Summary

Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Overview

9
9
years of professional experience

Work History

Restaurant Manager

Pupuseria Y Taquieria La Luna
Duluth, GA
03.2016 - Current
  • Offered strong customer service skills, keeping customers satisfied and increasing sales by an average of 50% annually
  • Assisted in the training of 3 new cashiers

Supervisor

Cleanstar National
Marietta, Georgia
01.2023 - 06.2023
  • Managed daily cleaning operations and staff of up to 10 cleaners.
  • Supervised the use of chemicals, materials, and equipment for cleaning and maintenance purposes.
  • Conducted regular inspections of all areas to ensure that standards are met and maintained.
  • Created weekly schedules for staff members to ensure proper coverage in all areas.

Front Desk Clerk

Gwinnett County Voter Registrations & Elections
Lawrenceville, GA
02.2019 - 09.2019
  • Greet visitors and guests in a friendly, professional manner.
  • Provide the correct information to each guest about their voting rights.
  • Problem-solving: Handle a variety of requests and issues.
  • Administrative tasks: file, photocopy, and enter data.
  • Manage incoming and outgoing mail and packages.

Education

Culinary Arts -

The Art Institute of Atlanta
Atlanta, GA
09.2020

High School -

Meadowcreek High School
Norcross, GA
05.2016

Skills

  • Customer Support
  • Effective Time Management
  • Hospitality Industry Background
  • Advanced Software Knowledge
  • Effective Communication
  • Proficient In Bilingual Communication
  • Commitment to Customer Satisfaction
  • Staff Roster Coordination
  • Organizational Skills
  • Supervisory skills
  • Effective Customer Engagement
  • Timelines and Scheduling
  • Conflict Resolution Strategies
  • Conflict Resolution Expertise
  • Quickly Adjusts to Change

Timeline

Supervisor

Cleanstar National
01.2023 - 06.2023

Front Desk Clerk

Gwinnett County Voter Registrations & Elections
02.2019 - 09.2019

Restaurant Manager

Pupuseria Y Taquieria La Luna
03.2016 - Current

Culinary Arts -

The Art Institute of Atlanta

High School -

Meadowcreek High School

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Josie Ramos