Josie Saabye
Hilmar,CA
Summary
Strategic and highly organized administrative professional with over seven years of progressive experience supporting senior leadership, managing office operations, and coordinating complex schedules in fast-paced environments. Trusted partner to executive teams with expertise in calendar management, operational efficiency, financial oversight, and confidential communications. Valued for strategic thinking, confidentiality, and the ability to anticipate executive priorities while ensuring seamless operations.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Receptionist
Central Valley Eye Medical Group
Modesto, CA
05.2025 - Current
- Managed incoming calls and scheduled patient appointments efficiently.
- Greeted and assisted patients, ensuring a welcoming environment.
- Handled patient inquiries and resolved issues promptly.
- Maintained organized patient records and files for easy access.
- Supported administrative tasks, contributing to overall office efficiency.
- Confirmed appointments, communicated with clients, and updated client records.
- Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
Office Supervisor
Valley Oak Pediatric Associates
Modesto, CA
11.2020 - 05.2025
- Provided direct administrative support to physicians and senior leadership, managing complex calendars and operational priorities.
- Acted as liaison between leadership, staff, and external vendors to ensure seamless communication.
- Supervised and trained front office staff; delegated workflow and conducted performance oversight.
- Prepared reports and tracked operational metrics to support leadership decision making.
- Managed confidential records and sensitive communications with discretion.
- Audited financial transactions and reconciled revenue collections.
- Implemented process improvements to increase office efficiency and reduce scheduling conflicts.
- Independently resolved escalated matters using sound judgment and professionalism.
Administrative Assistant
Tower ENT: MD
Turlock, CA
06.2020 - 10.2020
- Supported physicians and management with scheduling and operational coordination.
- Managed high-volume phone communications and correspondence.
- Maintained organized filing systems and accurate documentation.
- Processed payments and maintained financial records.
- Assisted in improving intake procedures and workflow efficiency.
Billing Specialist /Administrative Specialist
Pacific Medical, Inc
Tracy, CA
08.2017 - 06.2020
- Processed patient billing inquiries and resolved discrepancies efficiently.
- Collaborated with healthcare providers to ensure accurate claim submissions.
- Managed full-cycle billing including invoice preparation, payment posting, and reconciliation.
- Generated financial reports to support management review.
- Coordinated with vendors regarding purchasing and pricing verification.
- Ensured compliance and accuracy in financial documentation.
- Supported cross-department administrative functions.
Education
High School Diploma -
Ceres High School
Ceres, CASkills
Executive & Senior Leadership Support
Calendar & Meeting Coordination
Office Operations Management
Confidential Communications
Financial Reconciliation & Reporting
Staff Supervision & Training
Process Improvement
Vendor & Stakeholder Communication
Microsoft Office (Word, Excel, Outlook)
Data Management & Reporting
Problem Solving & Decision Support
Certification
CPR Certification (Valid through April 2027)
Timeline
Receptionist
Central Valley Eye Medical Group
05.2025 - Current
Office Supervisor
Valley Oak Pediatric Associates
11.2020 - 05.2025
Administrative Assistant
Tower ENT: MD
06.2020 - 10.2020
Billing Specialist /Administrative Specialist
Pacific Medical, Inc
08.2017 - 06.2020
High School Diploma -
Ceres High School
Professional References
Available upon request.