Josie Slechta
Laguna Niguel,CA
Summary
Proactive and detail-oriented individual with a proven track record at Lifetime Athletic Club, excelling in customer service and POS system operations. Demonstrated ability to enhance guest experience through effective communication and teamwork, while ensuring food safety and sanitation. Skilled in multitasking, with a focus on delivering quality service and achieving operational excellence.
Overview
2
2
years of professional experience
Work History
Server/Foodrunner
Lifetime Athletic Club
05.2024 - Current
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Used slow periods to restock supplies, ice, trays, and condiments.
- Bussed and reset sections to keep dining areas clean.
- Maintained thorough menu knowledge to sufficiently answer questions regarding menu item sourcing, ingredients and cooking methods.
- Utilized communication practices with kitchen staff to deliver customer meals in timely manner.
- Processed payments for orders and provided customers with change.
- Operated dishwashers and other kitchen equipment according to safety guidelines.
- Provided attentive service and proactively assessed guest needs.
- Confirm that food orders come out perfectly and accurate as to whats printed on the ticket
Cashier/Smoothie Barista
Bowlology
08.2022 - 04.2024
- Restocked and organized merchandise, utensils, cups, etc.
- Prepped fruits and the juice bar.
- Greeted customers entering store and responded promptly to customer needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Used POS system to enter orders, process payments and issue receipts.
- Created quality beverages for customers following recipes and presentation standards.
- Prepared and served juices and blended drinks.
- Followed health, safety and sanitation guidelines with proper handwashing, food storage and sanitization.
- Explained product details to share ingredients, allergens or preparation methods.
- Cut and diced fresh ingredients and toppings for smoothies.
Education
No Degree - Business
Saddleback College
Mission Viejo, CAHigh School Diploma -
Dana Hills High School
Dana Point, CA06-2023
Skills
- Product restocking
- POS systems
- Multitasking and organization
- Cash handling and management
- Customer service
- Time management skills
- Complex Problem-solving
- Team collaboration
- Clear communication
- Hospitality and accommodation
- Cleaning and sanitizing
- Attention to detail
- Food safety
Timeline
Server/Foodrunner
Lifetime Athletic Club
05.2024 - Current
Cashier/Smoothie Barista
Bowlology
08.2022 - 04.2024
No Degree - Business
Saddleback College
High School Diploma -
Dana Hills High School
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