Josilyn Hollings-head
Mill Creek
Summary
Dynamic childcare provider with a proven track record at Ecstatic Dance, excelling in child development and behavior management. Skilled in fostering emotional growth and implementing age-appropriate activities, I build strong relationships with families while ensuring a safe and engaging environment. Committed to promoting positive interactions and enhancing children's learning experiences.
Overview
8
8
years of professional experience
Work History
Childcare Provider
Ecstatic Dance
06.2025 - Current
- Supervised children's activities, ensuring safety and engagement during sessions.
- Maintained a clean, organized, and welcoming environment conducive to learning and exploration.
- Monitored behavior management strategies to promote positive interactions among children.
- Developed strong relationships with families, providing regular updates on child progress and establishing trust.
- Facilitated learning through play, stories and outdoor activities for successful child outcomes.
- Enforced rules and managed behavior through developmentally appropriate discipline.
- Ensured child safety through vigilant supervision, maintaining proper ratios during indoor and outdoor activities.
Waitress/bartender
Spitz
09.2022 - Current
- Provided exceptional customer service in fast-paced dining environment.
- Maintained cleanliness and organization of restaurant space during shifts.
- Handled customer inquiries and resolved issues promptly to ensure satisfaction.
- Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
- Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
Waitress
Bout Time Pub and Grub
04.2020 - 07.2022
- Trained new employees on menu knowledge, service standards, and operating procedures.
- Managed cash register operations, processing payments accurately and efficiently.
- Assisted in maintaining cleanliness and organization of dining areas and service stations.
- Handled customer complaints professionally, resolving issues to enhance dining experience.
- Implemented suggestions for menu improvements based on customer feedback to drive sales growth.
- Collaborated with team members to consistently provide efficient service during peak hours.
Childcare Provider
Care.com
02.2019 - 02.2020
- Provided emotional support and guidance to children during difficult times.
- Prepared healthy foods and beverages for children based on optimal dietary guidelines and individual restrictions.
- Communicated regularly with parents regarding their child''s achievements or concerns while offering guidance on home-based support strategies.
- Worked with children to develop good cognitive, physical and language skills.
- Oversaw smooth drop-off/pick-up transitions by maintaining open communication with parents and ensuring a safe environment for children.
Customer Service
Harmons Grocery Store
07.2018 - 07.2019
- Bolstered client satisfaction by providing attentive customer service during events.
- Delivered exceptional customer service, addressing client inquiries promptly and professionally.
- Resolved third-party billing, computer system and customer service issues.
- Provided exceptional customer service by proactively anticipating clients'' needs.
Education
Associate of Science - Psychology
Salt Lake Community College
Salt Lake City, UT12-2026
Skills
- Hygiene and cleanliness
- Positive reinforcement
- Patience and empathy
- Child development
- Age-appropriate activities
- Housekeeping abilities
- Behavior management techniques
- Emotional development
- Toilet training
- Early childhood literacy
- Safety
Timeline
Childcare Provider
Ecstatic Dance
06.2025 - Current
Waitress/bartender
Spitz
09.2022 - Current
Waitress
Bout Time Pub and Grub
04.2020 - 07.2022
Childcare Provider
Care.com
02.2019 - 02.2020
Customer Service
Harmons Grocery Store
07.2018 - 07.2019
Associate of Science - Psychology
Salt Lake Community College