JOSINA GAETANO
New Castle,PA
Summary
I have a Bachelor of Science degree in Social Work. I am seeking a full-time case management position. Caring Social Worker offering case management expertise quickly building trust and rapport with clients from diverse cultures. Highly adept at case planning and diagnosis management. Committed to achieving high-quality, cost-effective care for patients and families.
Overview
6
6
years of professional experience
Work History
County Caseworker
Lawrence County Children and Youth Services
New Castle, PA
05.2024 - Current
- Facilitated communication between county departments, state offices, and other agencies regarding client services issues.
- Assessed and evaluated clients' needs to determine eligibility for assistance programs.
- Documented all client contacts accurately in accordance with departmental standards.
- Provided support services such as housing placement, job placement, transportation assistance.
- Maintained accurate records of all client interactions in database system.
- Attended staff meetings, trainings, conferences. for professional development purposes.
- Conducted home visits to assess the living environment of clients.
- Prepared reports detailing case progress notes and outcomes.
- Interpreted policies and procedures related to public welfare programs when necessary.
- Assessed clients for neglect and abusive situations to compile documentation for court hearings and reports.
- Used active listening skills and supportive diction to cultivate client rapport and open communication.
Service Coordinator Intern
Venango County Child & Youth Services
01.2024 - 05.2024
- Attended court hearings and court preparation meetings
- Worked closely with foster care and ongoing departments
- Facilitated all necessary procedures to license foster families
- Attended Child Welfare visits required under regulations
- Completed self-assessments with clients
- Attended staff trainings
- Proficient with CAPS data system
- Entered case notes into CAPS system
- Attended truancy court hearings
- Facilitated MDIT meetings.
Front End Cashier
Walmart
Grove City, PA
05.2022 - 01.2024
- Provided information regarding store policies to customers
- Greeted customers
- Handled cash, cards, checks, gift cards, and/or coupons for customer purchases
- Processed returned merchandise using store return and exchange policies
- Packaged and bagged products according to customer preferences
- Trained and mentored new cashiers on store procedures
- Kept register terminal area and workspace clean and orderly.
Resident Care Aide
Highland Oakes Water Run
Clarion, PA
04.2020 - 07.2020
- Administered medications under the direction of a registered nurse or physician.
- Maintained a clean, safe and comfortable environment for the residents.
- Maintained a clean work environment by adhering to infection control protocols.
- Reported any concerns about resident health status to the supervisor or nurse immediately.
- Monitored vital signs and reported changes to the supervisor or nurse.
- Provided companionship and emotional support to residents.
- Answered call bells promptly, communicated needs and concerns of residents to appropriate personnel in a timely manner.
Dietary Aide
highland oakes water run
Clarion , PA
06.2018 - 03.2020
- Monitored expiration dates on products and disposed of any spoiled or expired foods.
- Cleaned and sanitized kitchen equipment and surfaces.
- Observed special diets prescribed by physicians or nutritionists.
- Delivered meals to residents and patients in their rooms when requested.
- Ensured that all food was prepared according to established health standards.
- Maintained a safe working environment by following all safety protocols.
- Provided assistance with meal setup, serving, and clean up as needed.
- Followed dietary procedures in accordance with established policies.
Education
Bachelor of Science -
Slippery Rock University of Pennsylvania
Slippery Rock, PA05.2024
High School Diploma -
Clarion-Limestone Area High School
Strattanville, PA06.2019
Skills
- Active listening
- Conflict resolution skills
- Critical thinking skills
- Organizational skills
- Positive attitude
- Reliable
- Team building
- Time management
- Service Accessibility Improvements
- Time Management
Activities
- Currently a member of Phi Alpha Omicron Upsilon Honors Society for Social Work.
- I have earned Dean's List recognition 7 times in my college career.
Timeline
County Caseworker
Lawrence County Children and Youth Services
05.2024 - Current
Service Coordinator Intern
Venango County Child & Youth Services
01.2024 - 05.2024
Front End Cashier
Walmart
05.2022 - 01.2024
Resident Care Aide
Highland Oakes Water Run
04.2020 - 07.2020
Dietary Aide
highland oakes water run
06.2018 - 03.2020
Bachelor of Science -
Slippery Rock University of Pennsylvania
High School Diploma -
Clarion-Limestone Area High School
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